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  Click here to go to the first Dev post in this thread.   Thread: Random Game crash

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    Senior Member Ebereasider's Avatar
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    Default Random Game crash

    Game is crashing randomly for past 2/3 days, some guildies said they are also having the same issue.
    Not sure, but i think most of the crashes were when I pressed the guild tab in social section.
    I'm on web version: Firefox on windows

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    Senior Member Flamesofanger's Avatar
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    Quote Originally Posted by Ebereasider View Post
    Game is crashing randomly for past 2/3 days, some guildies said they are also having the same issue.
    Not sure, but i think most of the crashes were when I pressed the guild tab in social section.
    I'm on web version: Firefox on windows
    Yeah, this also happens on Chrome. Whenever i do anything in the social section it randomly crashes. And when i am changing maps it also crashes.

    Hope the dev's look into this. Let me know if you want the Chrome's console log report, message me if need be @Futumsh

  3.   Click here to go to the next Dev post in this thread.   #3
    Spacetime Studios Dev Futumsh's Avatar
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    Please do pm me the console log (at least if there's anything at the end of it that looks conceivably related to the crash).

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    Senior Member Flamesofanger's Avatar
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    Quote Originally Posted by Futumsh View Post
    Please do pm me the console log (at least if there's anything at the end of it that looks conceivably related to the crash).
    Hey Futumsh, i've sent you a Private Message just now.

    Thanks for keeping an eye out for us PC users

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    Senior Member Flamesofanger's Avatar
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    Quote Originally Posted by Futumsh View Post
    Please do pm me the console log (at least if there's anything at the end of it that looks conceivably related to the crash).
    Oh also, (This is related to the Private Message i've sent you) The version 2 image i've sent, is the results when i click & stay for sometime on the Guild social tab.

    Thanks for your time @Futumsh.

  6.   Click here to go to the next Dev post in this thread.   #6
    Spacetime Studios Dev Futumsh's Avatar
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    If anyone can get the dev console output for this from Firefox and pm it to me I'd appreciate it - it looks like the Chrome ones cut out before most useful bit, so may save me some effort if the Firefox ones have it.

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    Senior Member Ebereasider's Avatar
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    Quote Originally Posted by Futumsh View Post
    If anyone can get the dev console output for this from Firefox and pm it to me I'd appreciate it - it looks like the Chrome ones cut out before most useful bit, so may save me some effort if the Firefox ones have it.
    PM not letting me upload picture (only letting URL linking), so here:
    Name:  Capture.JPG
Views: 125
Size:  94.9 KB

    And I was able to reproduce the crash twice from two try by Logging in > Play > Menu > Social > Guild
    Last edited by Ebereasider; 05-28-2019 at 01:38 AM.

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    Default

    Name:  bug.png
Views: 127
Size:  287.8 KB

    it crashes when changing maps

  9.   Click here to go to the next Dev post in this thread.   #9
    Spacetime Studios Dev Futumsh's Avatar
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    Quote Originally Posted by Ebereasider View Post
    PM not letting me upload picture (only letting URL linking), so here:
    Name:  Capture.JPG
Views: 125
Size:  94.9 KB

    And I was able to reproduce the crash twice from two try by Logging in > Play > Menu > Social > Guild
    This one in particular is different, looks like possibly a corrupted file on disk - you may want to try clearing data (can just do it for account.spacetimestudios.com if you don't want to clear it all).

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    Senior Member Ebereasider's Avatar
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    Quote Originally Posted by Futumsh View Post
    This one in particular is different, looks like possibly a corrupted file on disk - you may want to try clearing data (can just do it for account.spacetimestudios.com if you don't want to clear it all).
    Data cleared and re-downloaded. But still crashing on guild tab:
    Name:  1.JPG
Views: 103
Size:  144.4 KB
    Name:  2.JPG
Views: 104
Size:  207.4 KB

  11.   Click here to go to the next Dev post in this thread.   #11
    Spacetime Studios Dev Futumsh's Avatar
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    I put up an update to fix some other things just now - I don't expect it will fix this, but please let me know if it's still happening. I haven't been able to reproduce this yet.

    How long are you on the guild tab before it tends to happen? I tried for a while with one of the guilds from people reporting this and had no luck.
    Last edited by Futumsh; 05-28-2019 at 07:40 PM.

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    Default

    game is crashing when ever you teleport to traveler's outpost and go to social tab and select guild section then booom its crashed happens every time in chrome

  13. #13
    Senior Member Ebereasider's Avatar
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    Quote Originally Posted by Futumsh View Post
    How long are you on the guild tab before it tends to happen?
    It crashes within 1-3 seconds. And now that I checked from some other towns and my house, looks like it's happening only in Traveler's Outpost.

  14.   Click here to go to the next Dev post in this thread.   #14
    Spacetime Studios Dev Futumsh's Avatar
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    If you have this problem, please try with this link:

    (link removed, no longer active)

    and pm me the console log if it crashes, hopefully will get more info out of it.
    Last edited by Futumsh; 05-31-2019 at 10:51 AM.

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    Senior Member Ebereasider's Avatar
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    Quote Originally Posted by Futumsh View Post
    If you have this problem, please try with this link:

    (link removed, no longer active)

    and pm me the console log if it crashes, hopefully will get more info out of it.
    Found out guild tab crashing in Garetta too, sent log in pm
    And the random crash after changing map is still there by the way
    Last edited by Futumsh; 05-31-2019 at 10:51 AM.

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    Default

    Name:  bug2.png
Views: 78
Size:  290.7 KB

    its crashing when switching to other maps too

  17.   Click here to go to the next Dev post in this thread.   #17
    Spacetime Studios Dev Futumsh's Avatar
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    Updated link to try for those with this problem.

    (link removed, no longer active)

    Note: this one will run pretty slowly. I'll put up another without the extra debugging stuff shortly if people aren't getting the crash on that one.
    Last edited by Futumsh; 05-31-2019 at 10:51 AM.

  18.   Click here to go to the next Dev post in this thread.   #18
    Spacetime Studios Dev Futumsh's Avatar
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    Default version updated with the possible fix. If you're still crashing with this one, please use the -dbg2 link from the previous post and pm me the console output.

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    Senior Member Ebereasider's Avatar
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    Quote Originally Posted by Futumsh View Post
    Default version updated with the possible fix. If you're still crashing with this one, please use the -dbg2 link from the previous post and pm me the console output.
    Tried a bit, looks like not crashing from guild tab anymore. Thanks for the fix.

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    Spacetime Studios Dev Futumsh's Avatar
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    I think this is fixed now - let me know if anyone still sees it. I think this was a problem with memory fragmentation on 32 bit OS's.

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