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  Click here to go to the first Dev post in this thread.   Thread: Elixirs gone after dying

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    Forum Adept Ruby!!!'s Avatar
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    Default Elixirs gone after dying

    I don't know if anyone else made the same experience. The last days I frequently lost my elixirs when dying or sometimes when changing maps. I tried with plat and gold elixirs, different maps and chars. I can't exactly reproduce it as it seems to happen randomly.

    Anyone else noticed the same?

  2. #2
    Forum Adept Shellkaz's Avatar
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    Yes I have. Somfar I have lost 1 thrasher, almost immediately after purchase and at least 6 2x elixirs. For what ever reason it seems to be happening to me if you die soon after purchase. The same thing happened to a friend. He got his plat back. Try e-mailing space time studios at support at spacetimestudios.com. Replace the "at" with @. I'm sending an email today.
    IGN - LyrrLynn. Guild Master of Xplicit.

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    Forum Adept Ruby!!!'s Avatar
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    Quote Originally Posted by Shellkaz View Post
    Yes I have. Somfar I have lost 1 thrasher, almost immediately after purchase and at least 6 2x elixirs. For what ever reason it seems to be happening to me if you die soon after purchase. The same thing happened to a friend. He got his plat back. Try e-mailing space time studios at support at spacetimestudios.com. Replace the "at" with @. I'm sending an email today.
    I noticed too that it happens every time you die withing like 10 seconds after the purchase.

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    Senior Member Cahaun's Avatar
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    Default

    Ha! Reminds me of the old elixers!

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  5.   Click here to go to the next Dev post in this thread.   #5
    Spacetime Studios Dev Justg's Avatar
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    We'll check it out, thanks.
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    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Senior Member Roc's Avatar
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    Default

    Quote Originally Posted by Cahaun View Post
    Ha! Reminds me of the old elixers!
    I can't even count how many temper tantrums I witnessed because of those The swear-per-second count was off the charts!

    Proud Member of Eclipse
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  7.   This is the last Dev post in this thread.   #7
    Developer - Inactive JSL's Avatar
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    Hey guys,

    We definitely want to track this down but we need as much information as possible. If you can, tell us the following:

    Where did you purchase the elixir?

    Which Elixir did you purchase?

    How long after did your elixir go away?

    Did you purchase another right after?

    When did this bug occur?

    When did it start occuring (at least as far as you know?)

    What device do you play on?

    I want some of you to be my sleuths on this while we try to track this down. One thing you can do; take a picture when you purchase an elixir. Then, if you die, take a picture again. Time stamps are key here.

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    Senior Member Yvonnel's Avatar
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    I thought that the same thing was happened to me on this past Saturday. I even sent a support ticket (# 32922). I was assured that everything was ok and I had not lost anything.

    JSL you should be able to pull up that support request as it has the details in it (including the play times).

    Just seems weird that people are now reporting the same issue.

    Edit:

    Couple things not in email....
    Where was elixir bought?
    Elixir bought through store menu

    Device....
    Verizon Samsung Galaxy Fascinate. Stock EH03 and rooted.

    Tapatalk'd from my EH03 SuperClean Fascinate
    Last edited by Yvonnel; 12-16-2011 at 01:03 PM.
    PL ign: Yvonnel - 66 Enchantress / Yvonnela - 65 Archer / Yvonnelw - 55 Warrior

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    I was in alien oasis part 2 purchased thrasher from store menu and yes within 15sec I died and my elixer was gone. I relogged and my elixer was back. This also happened again but I didn't die this time it just went away. I had to restart app to get it to come back. I'm on iPad 1

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