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  Click here to go to the first Dev post in this thread.   Thread: Black screen + pet when zoning

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    Default Black screen + pet when zoning

    Hi,
    can this be fixed somehow? I am getting black screen everyday.

    video:
    Last edited by Marosok; 07-19-2019 at 03:25 PM.

    Did you ever hear the tragedy of Darth Sidious the Emperor?

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    Spacetime Studios Dev Futumsh's Avatar
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    It's on the list to look at - would be helpful to have a character name and exact time when it happens though.

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    Quote Originally Posted by Futumsh View Post
    It's on the list to look at - would be helpful to have a character name and exact time when it happens though.
    Hi,
    1st bug, black screen one just happened.
    IGN: Marroos
    CEST time and Arlor time bellow.
    Name:  bugesg.png
Views: 158
Size:  488.8 KB
    Name:  bugesg2.png
Views: 161
Size:  1.14 MB

    Did you ever hear the tragedy of Darth Sidious the Emperor?

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    Thanks, that will help narrow down what's happening.

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    Was this last one when going from Umbral Chasm to ESG as well?

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    Yes, it was last black screen.

    Did you ever hear the tragedy of Darth Sidious the Emperor?

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    For the next time this happens to someone, please do the following:

    * Let me know where you were coming from, where you were going to, the time, and character name.
    * Hang out on the black screen for a couple minutes before leaving

    That should help make the logs I'm digging through clearer as to what portion of things is going wrong.

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    Default

    (Renamed thread so it may be easier to spot for other people that may see this problem)

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    Hi,
    superspeed bug info (from elite Umbral Chasm to Esg):
    IGN: Marroos
    Time: CEST / Arlor time on screenshot.
    Name:  superspeed.png
Views: 135
Size:  1.10 MB

    Did you ever hear the tragedy of Darth Sidious the Emperor?

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    Quote Originally Posted by Marosok View Post
    Hi,
    superspeed bug info (from elite Umbral Chasm to Esg)
    You ended up with superspeed in ESG, or in glintstone?

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    I was heading from Elite Umbral Chasm to Esg, but ended in Glintstone town.
    Name:  mapa.png
Views: 136
Size:  928.6 KB

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    Ok, probably the same thing as the black screen bug then, just with slightly different timing. I don't know the cause yet, but I do know it's trying to immediately send you to town upon entering, resulting in one of those 2 cases. Next update has the logging improved so hopefully I can tell where the problem's coming from when we catch it again.

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    Default

    Time 13:27 CET
    Ign: urmosvk

    Odoslané z ONEPLUS A3003 pomocou Tapatalku

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    Update that just went out includes extra logging for helping track down whatever's going on here, so when it happens again, please do the following:

    * Let me know where you were coming from, where you were going to, the time, and character name.
    * Hang out on the black screen for a couple minutes before leaving

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    Bump - need reports of this with the relevant info, have had none since the extra logging went out.

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    Hi,
    Ign: Marroos.
    From: Elite Umbral Chasm to Esg.
    Bug: black screen.
    Time: CET and Arlor.
    Name:  bug19.7.png
Views: 70
Size:  29.8 KB
    Thanks
    Last edited by Marosok; 07-19-2019 at 03:26 PM.

    Did you ever hear the tragedy of Darth Sidious the Emperor?

  19.   Click here to go to the next Dev post in this thread.   #17
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    Quote Originally Posted by Marosok View Post
    Hi,
    Ign: Marroos.
    From: Elite Umbral Chasm to Esg.
    Bug: black screen.
    Time: CET and Arlor.
    Name:  bug19.7.png
Views: 70
Size:  29.8 KB
    Thanks
    Thanks, got some good information from that one, hopefully can track down where the problem is coming from.

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    Possible fix for this is going out now. Please let me know if you see it again after this (with same details as previously asked for).

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    Default Problem solved

    I think that this bug was fixed. ZERO black screens since you released fix for it.

    Thank you Futumsh.

    Did you ever hear the tragedy of Darth Sidious the Emperor?

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