Regarding point 8 and 9 and locking essential gear behind a paywall.
I very much dislike this lottery type reward system. It makes no sense. This game always rewarded grinding. Nowadays all you need is money/Platinum. By solely focusing on seasonal events you take away the opportunity to compete for casual players. Essential gear locked behind a lottery just amplifies this problem.
With your answer to points 1 - 6 you don't give much to discuss because all you said is that you see the feedback and chose to go the way you are now and you believe that is what is going to push the game forward. You clearly have a strong opinion on what is right for this game and your company. I disagree. And that is it. No point in having this discussion, really. Basically saying: don't like the game? Deal with it or quit.
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