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Thread: Missing Banner

  1. #1
    Senior Member Susanne's Avatar
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    Default Missing Banner

    My haunted banner is missing from my inventory. I haven't accidentally sold it because it was bound to me.
    How can it have just disappeared?
    Has anyone else had the same thing happen?

  2. #2
    Senior Member arcanefid's Avatar
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    Have you checked if you stashed it? It is stashable so maybe you did that accidentally?

    Anyway, I'm sure support can recover it if you send them a mail with your IGN and your missing item, and don't forget to mention that it's the Arcane Legends game. :P

  3. #3
    Senior Member Susanne's Avatar
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    Default

    Quote Originally Posted by arcanefid View Post
    Have you checked if you stashed it? It is stashable so maybe you did that accidentally?

    Anyway, I'm sure support can recover it if you send them a mail with your IGN and your missing item, and don't forget to mention that it's the Arcane Legends game. :P
    Yes..I checked stash and my alts. I'm really upset. It's my ghostly banner..you know the one.
    There seems to be just an empty space in my inventory, the banner section.
    I've got headache looking for it 😣
    Do you think a developer could look into it? It's my favourite banner.

  4. #4
    Senior Member arcanefid's Avatar
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    Quote Originally Posted by Susanne View Post
    Yes..I checked stash and my alts. I'm really upset. It's my ghostly banner..you know the one.
    There seems to be just an empty space in my inventory, the banner section.
    I've got headache looking for it ��
    Do you think a developer could look into it? It's my favourite banner.
    Yeah, they can definitely recover it. I've had random legendary items recovered days or weeks after I've accidentally deleted them, so I'm sure your banner would be even easier.

    Just send mail support@spacetimestudios.com and explain the situation. Good luck!

    Edit: When I had a similar case, they asked me to tell which game I play, the character's name, and the item's name.
    Last edited by arcanefid; 01-26-2020 at 02:49 PM.

  5. #5
    Senior Member Susanne's Avatar
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    Quote Originally Posted by arcanefid View Post
    Yeah, they can definitely recover it. I've had random legendary items recovered days or weeks after I've accidentally deleted them, so I'm sure your banner would be even easier.

    Just send mail support@spacetimestudios.com and explain the situation. Good luck!

    Edit: When I had a similar case, they asked me to tell which game I play, the character's name, and the item's name.
    Thankyou very much. I have emailed them. 🙂 I just hope I get it back.

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    iknow where it is.. its in your house display..ty me later

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    Senior Member Susanne's Avatar
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    Quote Originally Posted by einstein View Post
    iknow where it is.. its in your house display..ty me later
    Yes! It was hidden behind a mirror. Thanks. 🥰

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    Senior Member Oakmaiden's Avatar
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    Lol face palming, we have too much stuff!

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