AL content update aborted

**FeelingLazy** · 02-07-2020, 06:47 AM

One of my friends has this issue, when he tries to log online it starts with *loading screen and then proceeds to this error. He can't login online at all. Can any of the devs look into it please?
We've tried deleting AL/sts.al files and reinstalling the game but it doesn't work.

His device: Android, Honor 8x.

**Futumsh** · 02-07-2020, 10:05 AM

Originally Posted by FeelingLazy

One of my friends has this issue, when he tries to log online it starts with *loading screen and then proceeds to this error. He can't login online at all. Can any of the devs look into it please?
We've tried deleting AL/sts.al files and reinstalling the game but it doesn't work.

His device: Android, Honor 8x.

That's the message when you hit the back button after patching starts - beyond that, not sure what to tell you.

**FeelingLazy** · 02-07-2020, 10:20 AM

Originally Posted by Futumsh

That's the message when you hit the back button after patching starts - beyond that, not sure what to tell you.

I'll forward it to my friend.

**FeelingLazy** · 02-07-2020, 01:39 PM

Originally Posted by Futumsh

That's the message when you hit the back button after patching starts - beyond that, not sure what to tell you.

https://youtu.be/fDWF-0-RHQ0

His WiFi is more than fine, works on YouTube and other games.

**Futumsh** · 02-07-2020, 01:53 PM

It looks like he just has terrible network conditions between him and the servers for some reason - getting almost no throughput patching and then his connection drops.

He could try the 1.1.1.1 VPN app and see if that works around the issue - depending where the problem is, the different routing from bouncing through cloudflare might avoid the problems.