Unable to connect to servers

[asommers]

I've seen a few one-stars (thanks!) about not being able to connect. If you or someone you know has this problem, let us know so we can work with you to help get it addressed. Not a single beta tester (nor us) encountered this, so it's a bit puzzling.

If it says "Unable to retrieve server status." on the login screen, that means the client could not establish a connection to the server. You won't be able to log in. If you're having trouble connecting, try disabling/reenabling WiFi, or start Safari and try to navigate to a webpage before launching the application. If you are still having trouble connecting, post here or send an email to support@spacetimestudios.com with details.

Another thing you may want to try is playing the game on a different wireless network to see if it's your network connection.

-ALS