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  Click here to go to the first Dev post in this thread.   Thread: Can you check this Bug Devs?

  1. #1
    Senior Member Xmenarmy's Avatar
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    Default Can you check this Bug Devs?

    I am facing below two issues.

    Device: Apple IPAD pro
    1) Joystick suddenly stuk in one direction while attacking in maps and my war keep on walking in one direction. I need to open inventory or some other option the joystick reset to normal.

    2) Attack Button stuck, Like when i am attacking it will stuck in Juggetnet skill and till its recharge i cant even use my sword or any other skills.
    Ign: Axemenarmy

  2.   Click here to go to the next Dev post in this thread.   #2
    Spacetime Studios Dev Futumsh's Avatar
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    Figure out how to reproduce the problem and I'll look into it.

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    Senior Member Xmenarmy's Avatar
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    Its happening hourly once not very frequent.
    Both i faced only in Valley elite gates map.

    Issue 1 - War randomly walks at 1'o clok direction till i reset joystic by opening inventory and closing it.

    Issue 2 - While i am trying to spam the skill buttons, issue 2 mentioned above is happening.

    Hope it helps you.
    Ign: Axemenarmy

  4.   Click here to go to the next Dev post in this thread.   #4
    Spacetime Studios Dev Futumsh's Avatar
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    Sorry, but 'play for hours in some map' is not specific enough to look into.

    If someone can reproduce this problem in a simple way, please let us know the steps.

    We've also seen this behavior on overheating or failing devices.

  5. #5
    Senior Member Lethoiun's Avatar
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    Tbh on one of my old devices I played AL on, I kinda ruined the joystick area of my phone that it would get stuck. Prolly for pushing down on that area for a long time.

    Have you tried a different device?
    76 Lethoiun 71 Hymns 58 Selfocracy
    "Even the smallest person can change the course of the future." J.R.R Tolkien

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    Senior Member Xmenarmy's Avatar
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    Quote Originally Posted by Futumsh View Post
    Sorry, but 'play for hours in some map' is not specific enough to look into.

    If someone can reproduce this problem in a simple way, please let us know the steps.

    We've also seen this behavior on overheating or failing devices.
    If its not working smooth in Apple Ipad pro, i doono which is best device to play with
    Ign: Axemenarmy

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    Senior Member Xmenarmy's Avatar
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    Quote Originally Posted by Futumsh View Post
    Sorry, but 'play for hours in some map' is not specific enough to look into.

    If someone can reproduce this problem in a simple way, please let us know the steps.

    We've also seen this behavior on overheating or failing devices.
    Try to run elite valley gates using war by spam the skills button during combat.Do some 10 to 20 waves, you will get the issue scenario
    Ign: Axemenarmy

  8.   Click here to go to the next Dev post in this thread.   #8
    Spacetime Studios Dev Futumsh's Avatar
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    Is this happening for anyone else? If so, what platform are you on?

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    Senior Member Xmenarmy's Avatar
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    Attached the device details.

    About others donno Futo.

    Hope you can fix this
    Its bit bad while i stuck in some button and cant complete the waves.
    Ign: Axemenarmy

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    Banned Overgrown's Avatar
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    Quote Originally Posted by Futumsh View Post
    Is this happening for anyone else? If so, what platform are you on?
    Happens too in chrome, when the char keeps moving W/A/S/D

    Sent from my CPH1803 using Tapatalk

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    Spacetime Studios Dev Futumsh's Avatar
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    Quote Originally Posted by Overgrown View Post
    Happens too in chrome, when the char keeps moving W/A/S/D
    The web client is a different beast - there are known causes of key events not being delivered with various browsers that are completely outside of the game. I'm interested in os/version/device type for ios/android users seeing this problem.

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    Senior Member Xmenarmy's Avatar
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    Quote Originally Posted by Futumsh View Post
    The web client is a different beast - there are known causes of key events not being delivered with various browsers that are completely outside of the game. I'm interested in os/version/device type for ios/android users seeing this problem.
    i have sent you my device details above reply.
    Ign: Axemenarmy

  13.   Click here to go to the next Dev post in this thread.   #13
    Spacetime Studios Dev Futumsh's Avatar
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    Quote Originally Posted by Xmenarmy View Post
    i have sent you my device details above reply.
    I'm aware. I explicitly asked for this info from anyone else seeing the problem.

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    Quote Originally Posted by Futumsh View Post
    I'm aware. I explicitly asked for this info from anyone else seeing the problem.
    I do have a problem which is I cant really switch loadouts on hotbar idk why yesterday it worked today I have to press like 5 times on the loadout in order to switch it up I'm using samsung a50 I was doing deep marsh yesterday and it was fine today barely can switch any loadout on any hotbar my phone didnt overheat or anything joystick is fine skills sometimes dosent work just sometimes but loadouts barely ty

    Sent from my SM-A505FN using Tapatalk
    Last edited by Killyxan; 04-22-2020 at 12:32 PM.

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    Senior Member Xmenarmy's Avatar
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    Quote Originally Posted by Futumsh View Post
    I'm aware. I explicitly asked for this info from anyone else seeing the problem.
    @Futumsh - Sorry to bug you again.

    I got it now how to simulate the scenario now.

    For issue 2 - When mage using energise ulti try to spam the skills of warrior. The buttons geeting stuck. Just try this 3-4 times you will get the issue.

    Today in deep i ran 2 hours got this issue multiple times. Hope this will help you to catch the issue XD!
    Ign: Axemenarmy

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    Senior Member Xmenarmy's Avatar
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    Quote Originally Posted by Xmenarmy View Post
    @Futumsh - Sorry to bug you again.

    I got it now how to simulate the scenario now.

    For issue 2 - When mage using energise ulti try to spam the skills of warrior. The buttons geeting stuck. Just try this 3-4 times you will get the issue.

    Today in deep i ran 2 hours got this issue multiple times. Hope this will help you to catch the issue XD!
    @Futumsh - Did you get a chance to look into it?
    Ign: Axemenarmy

  17.   Click here to go to the next Dev post in this thread.   #17
    Spacetime Studios Dev Futumsh's Avatar
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    Impatient much? You posted it at 9PM our time and want to know if I looked at it at 8AM?

    We'll get to it when we have time. It probably won't be today, and if there's an actual problem causing skills to get stuck on the client, it would very likely require an app update anyway, so won't be the immediate future.

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  19. #18
    Senior Member Xmenarmy's Avatar
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    Lol im not asking you why its not completed.

    I just wanted to know its in queue.
    Thanks for the update.
    Ign: Axemenarmy

  20.   Click here to go to the next Dev post in this thread.   #19
    CTO asommers's Avatar
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    It's in the queue.

    Thanks for the report and the repro case!

    -ALS

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    Senior Member Xmenarmy's Avatar
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    Perfect Thanks
    Ign: Axemenarmy

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