logging problem
I dont think is my system or device problem, maybe Futu you can help me.
After I logged in, email..password..it charges the character..then when I click play it charge all as normal but after like 2 seconds the screen freezes te loading, the dog stop moving..I tried 3 times and still the same.
-My net is ok
-My device isnt busy and it is actually fast
It is a netbook windows 7, I play on Chrome
Hope you can help, ty in advance
#2
What does it say in the web/js console, if anything?
Originally Posted by Futumsh
nothing, just this
wait I didnt know what js console is, now I see xD
It says uncaught, i have no idea what s all this but i made a part of screenshot
i tried relog this time watching js console, and the moment it freezes it shows uncaught and the game stop working
#7
Hrm, ok, definitely crashing there, but not much to go on. Can you try a different browser and see if you have the same results?
uhmm been playing on chrome for several years, while on my smartphone there s no space to install new app update lol...is there anything I need to do to solve this problem?
Thanks for fast replies
#9
I don't know - I'm trying to figure out what the problem is, and the easiest next step of that is to see if it happens in a different browser on the same machine.
#10
You can also try this link and let me know if you get the same crash:
https://account.spacetimestudios.com...?v=2.7.4-test1
ahh okok got it, I tried on internet explorer I had it on my netbook years ago, and guess game is not supported there
it works from your link! does it means it is solved?
#13
No, unfortunately it doesn't. I'll leave that version up for now though.
What OS are you using? Is it 32 or 64 bit? How much memory do you have?
Windows 7, 32 bit, RAM 4Gb
#15
Ah, ok, that explains it, unfortunately. 32 bit browsers, and webassembly in 32 bit browsers in particular, are terrible about running out of contiguous address space, which appears to be what is happening here.
I'll have to consider what we want to do with this, as using the test fix you're using now would mean worse performance for everyone on 64 bit machines.
oh ok I got it, so I cant do anything about it?
#17
Other than upgrading to a 64 bit machine/os, no. Some browsers may handle it better than others, but I'm not real familiar with which does the best at it - 32 bit windows has been a dead prospect for a long time now.
mmmh ok, thanks so much for your help
#19
New test link, for anyone that has this problem - please let me know if if works for you.
https://account.spacetimestudios.com...?v=2.7.4-test2
If it's working well for everyone I'll update the official one.
no way, only first try it worked, all others same problem but at a different step..
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