I have been perm banned. No explanation. No email. Nothing whatsoever just straight up perm ban (Ip Ban)

I had ghost mummy and Frankenstein set
Along with tree set and ALOT of old rare items.

Gg
This is why the games dead. Sts don't even explain themselves for perm banning. Not even a email telling me i got perm banned. Like what kind of trash is this.