In need of a developers or moderators assiatnce!

[Windwolve]

So im an android costume winner, I won it back in late November 2010 from droidgamers.com . After every halloween event where costumes were rentals my android costume would get removed.
After which id contact support to return it, it was an easy process, every time they removed it by mistake they gave me it back. I quit right after level 76 cap and havent ran the game since then.
When I came on a week ago as expected my droid wasnt in my inventory so i contacted support they told me they dont do that if the item has been deleted for more than 30 days, cinco also said "sorry we dont do that anymore".
Im really shocked because the costume wasnt deleted by me and the error was on their behalf. I just want to play again as I used to.

When i won the costume it was stated that it was a permanent outfit and not a temporary one.

I dont see what the problem is in returning my reward.

Please help me, I can provide further proof if any mods or devs are willing to help me.Ive seen whole accounts get restored because of a mistake a player did,but I had nothing to do with it being deleted.