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  Click here to go to the first Dev post in this thread.   Thread: Forgot mail but I remember password

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    Exclamation Forgot mail but I remember password

    Hi,
    I need help to recover my account, I tried with mails or here asking to admin on forum but I got restricted from sending any message now and admin even didnt reply me.

    I forgot mail of my account, but I remember the character name and the password of the account
    People told me support can easily fix this but it's been 1 day, I didnt get any reply and admin restricted my forum account from sending any private message anymore.

    So my question is, how can I play AL with my old account and atleast how to get a reply from someone.

  2. #2
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    Yesterday was holiday in the US. Wait a few days. Tomorrow is inauguration. So maybe follow up on Thursday.

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    just give time to support. They receive hundreds of emails each day, so yours isn't the only one. I also sent them a mail yesterday and have no answer, but I do know I have to be patient. Nothing wrong is going to happen if you don't play for 2-4 days. Be kind with them and I'm sure they will help you get your account back.

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    It's okay to wait for me and that was my intention but I dont understand why they limited me from sending messages

    Edit: they fixed the private messages issues thanks, I will wait for admin reply then ��
    Last edited by easynafta2; 01-19-2021 at 11:10 AM.

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    Senior Member Saint Jaffo's Avatar
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    Quote Originally Posted by easynafta2 View Post
    It's okay to wait for me and that was my intention but I dont understand why they limited me from sending messages
    maybe you sent enough messages for them to consider that you were spamming them?

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    I sent only 1 message. But now they fixed forum limitation, im just waiting for cinco to reply me

    Ouch, I just noticed I sent mails to wrong support mail.

  7.   This is the last Dev post in this thread.   #7
    Design Department Cinco's Avatar
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    Quote Originally Posted by easynafta2 View Post
    I sent only 1 message. But now they fixed forum limitation, im just waiting for cinco to reply me

    Ouch, I just noticed I sent mails to wrong support mail.
    You can contact our support team with this link: https://support.spacetimestudios.com...s/requests/new
    They have the tools to help you recover your account. Thanks!
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

  8. The Following User Says Thank You to Cinco For This Useful Post:


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