Can't play on google

[SurielSD]

hi, i'm not sure if this is the right place to ask but here i go.
I've been trying to play AL on my pc as i used to do before but for some reason it just freeze when charging my character, i can log in normal but it just stop right away. i clean cache, cookies, updated the app but it didn't work. any ideas? TY

[Futumsh]

I'm guessing this means you're playing the web version? If so, open the developer tools, then do whatever makes it freeze, and pm me whatever shows up in the javascript console.