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  Click here to go to the first Dev post in this thread.   Thread: App crash

  1. #1
    Senior Member GucciBang's Avatar
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    Default App crash

    I press play and the game closes, sometimes I can login but it stops working after a few seconds

    Samsung Galaxy J8

    Android 10

    Sent from my Tesla Model S using Tapatalk

    Arcane Legends Since 2012

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  3. #2
    Senior Member GucciBang's Avatar
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    Default

    this is only happening when i go to event city

    edit: I was wrong, other maps are also causing the app to close

    Sent from my Tesla Model S using Tapatalk

    Arcane Legends Since 2012

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    Senior Member GucciBang's Avatar
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    Default

    I already reinstalled the game and it didn't work, apparently the only place that doesn't bug is my house

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    Arcane Legends Since 2012

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    Spacetime Studios Dev Futumsh's Avatar
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    Default

    If you can get logs of the crash from your device, pm them to me. There haven't been any other reports of this, and I don't see any crash reports in google play that sound like they match your issue.

  7. #5
    Senior Member GucciBang's Avatar
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    Default

    Quote Originally Posted by Futumsh View Post
    If you can get logs of the crash from your device, pm them to me. There haven't been any other reports of this, and I don't see any crash reports in google play that sound like they match your issue.
    I sent a crash report on the play store, I don't know which logs to send you, system or event logs?

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    Spacetime Studios Dev Futumsh's Avatar
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    Default

    Quote Originally Posted by GucciBang View Post
    I sent a crash report on the play store, I don't know which logs to send you, system or event logs?
    They're labelled so differently all over the place that I have no idea what they're called on your particular device. It would be a log that specifically contains references to 'sts.al' or 'libarcanelegends.so' and has a call stack generated when the crash happens.

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    Spacetime Studios Dev Futumsh's Avatar
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    I do see a samsung galaxy j8 with many crashes from corrupted pakfiles on disk in google play. (And in fact, that's the only recent crash reported from a galaxy j8).

    Try clearing app data.

    I would have expected reinstalling to fix it though, if that is you.
    Last edited by Futumsh; 05-16-2022 at 11:44 AM.

  10. #8
    Senior Member GucciBang's Avatar
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    Default

    Quote Originally Posted by Futumsh View Post
    I do see a samsung galaxy j8 with many crashes from corrupted pakfiles on disk in google play. (And in fact, that's the only recent crash reported from a galaxy j8).

    Try clearing app data.

    I would have expected reinstalling to fix it though, if that is you.
    it worked, thank you very much

    Sent from my Tesla Model S using Tapatalk

    Arcane Legends Since 2012

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