Facebook Login

[asommers]

We've contacted facebook about the issue, but it may take a while to resolve, as it isn't something on our end.

If you would like, you can contact support and have your account converted to email/password based instead.

Support is here: https://support.spacetimestudios.com...s/requests/new

Please don't create new threads (existing posts will be merged to this thread).

-ALS

[Abraao emanuel]

I sent a request for a link to change my Facebook account to email login but so far support has not responded

Enviado de meu Redmi Note 8 usando o Tapatalk

[asommers]

Support is actively working on the tickets.

-ALS

[Ku777]

Been 11 hours since I submit the request, no respond from the support team

[Futumsh]

Been 11 hours since I submit the request, no respond from the support team

They are actively working on the tickets now. Unfortunate timing with when it happened, but if it were up to us it wouldn't have happened at all.

[Deletus]

The best thing to do is to wait things to fall in place since converting account is the same as fixing the problem. Less stress

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[Wakenbaker]

Seen this happened with a few games over the years, it's just better off binding account with email seems to be the safest way to go.

[johndoed2001]

Futumsh be like

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[Futumsh]

Seen this happened with a few games over the years, it's just better off binding account with email seems to be the safest way to go.

Yes, things like this are always a risk with third party authentication. We've had it happen with both facebook and google, and it's a fairly common thing with steam in other games I play.

[Monvar]

Still waiting for fb to solve this problem and still waiting for the 511697 ticket queue -__-

[xxmichaelxx]

please solve the problem if I change my email I lose my things?

[sirzzechs]

you are not the only one 511422 my ticket, What do you suggest the client do in the meantime? ahahaha

[Futumsh]

please solve the problem if I change my email I lose my things?

If you have support convert your facebook account to an email/password based one you will still have everything. If you don't want to do that, you'll have to wait until the facebook issues are resolved, and there's no ETA on that happening.
https://support.spacetimestudios.com...s/requests/new

[ÁngelFiloni15]

no news? since yesterday at 01:00 a.m. I wait for a response from the support my ticket is (511412) The amount of event time lost xd

[vinel]

do any of you have an approximate of how long the error will last?

[sirzzechs]

Busquen en promociones, a mi me respondieron al email y lo enviaron a promociones XD

[biepit]

ASOOME,REMIEM ADN FUTUMS PLEASE HELP from yesterday i submit and email no respon why this matter?

[Cincaicincai]

Hello sir, may i know how to check transaction number if my facebook account using yahoo mail for registered. Tysm

[Sungee]

Ohh damn my ice spirit set, Medusa set, ghost set help

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[lowkeyme]

We've contacted facebook about the issue, but it may take a while to resolve, as it isn't something on our end.

If you would like, you can contact support and have your account converted to email/password based instead.

Support is here: https://support.spacetimestudios.com...s/requests/new

Please don't create new threads (existing posts will be merged to this thread).

-ALS

So it means we don’t need to convert our account to an email/password? We just need to wait for the resolve??