"Had" a level 15 Operative

[Nightshayde]

Okay,

I am Nightshayde. I had a level 15 Operative. And spent 10 plats to change his hair and
face. Hair was white, with a beard. I don't know why my operative seem's to disappear
from the game. I am wondering if I can get him back. Thank you.

Nightshayde

[Flashgunner]

Did you use an Unregistered Account? There was a patch so only people with emails can get in. (Try emailing support so you can get him moved to the right account)

[Delphina]

I would try e-mailing support with the details at support@spacetimestudios.com
They should be able to help you.

[Nightshayde]

Thanx. Will do.

[Nightshayde]

Emailed support. How long for a response back from them?

[Flashgunner]

You would usually wait a few hours, support gets crammed every day.