Thread: Man

**Blind** · 09-13-2012, 01:52 AM

hey guys

I just bought plat. I used a card, on a computer.

Plat hasn't showed up in 4 hours already, but money got taken out of card and transaction completed.

Has this happened to anyone?

Should i wait or write support now?

**LwMark** · 09-13-2012, 01:58 AM

No wonder i just got a bunch of plat out of no where!

jk

But idk how muxh u bought but ive bought some $5 and 10$ here an there an they usually go right in, maybe try writin devs of course to see whats goin on, 4hrs is along time :/ good luck

**Blind** · 09-13-2012, 02:00 AM

thx Lw!

f me i misspeled my name when i entered details...

**LwMark** · 09-13-2012, 02:16 AM

So u mean u gave someone else plat....?

**Blind** · 09-13-2012, 02:19 AM

nope, transaction was cancelled, i entered my game account, but misspeled name on card

**Blind** · 09-13-2012, 03:41 AM

Fml got reply transaction cancelled money not charged.

I got no plat.

But the money was charged! Wth.!!!

Ugh messaging Sam
And replies to google.

**lilweezy** · 09-13-2012, 03:45 AM

i usually get the plat instantly...

**HunterSLAYER** · 09-13-2012, 04:04 AM

Originally Posted by lilweezy

i usually get the plat instantly...

He misspelled his name that's why he hasn't got the plat yet and he also got charged.
@Blind- Email support@spacetimestudios.com they will be able to help you .

**Blind** · 09-13-2012, 05:37 AM

Originally Posted by HunterSLAYER

He misspelled his name that's why he hasn't got the plat yet and he also got charged.
@Blind- Email support@spacetimestudios.com they will be able to help you .

Thx Hunter

I pmed Samhayne just now. Should i message support too? Idk, what's the common sense these days?

:-)

**Shellkaz** · 09-13-2012, 05:49 AM

standard procedure is to e-amil support like Hunter said. Their hours are 9am - 5pm central time so as of the time i'm writing this it will be about 2 hours and 5 min before they open up shop. Make sure you explain fully what happened, and what account the plat is supposed to go to.