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  Click here to go to the first Dev post in this thread.   Thread: Bought the extra character slot 2 times, only got 1.

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    Member Chronical's Avatar
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    Default Bought the extra character slot 2 times, only got 1.

    Dear Spacetime Studios,

    Today I bought the Extra Character Slot iTunes item for 0.99$ (=1.10CHF) a second time (after buying it a week ago) because I wanted to create another warrior with the name "Okkusenman".
    While going to back to the character selection menu I saw that it didn't add a fourth character slot, which kinda led me to confusion.
    If you could rename my already existing warrior "Celestinus" to "Okkusenman" then I'd be happy to forget this for a character rename.
    Thanks in advance,

    Chronical
    PS: I got the receipt, so I can forward it to SS if you want me to.
    Proud Legends member!
    Level 30 chicken "Chronical"

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    Default

    Celestinus sounds better though

  3.   Click here to go to the next Dev post in this thread.   #3
    Spacetime Studios Dev Justg's Avatar
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    Default

    Please email us at support_at_spacetimestudios.com and we'll get it straightened out.

    Thx!

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    Default

    You do get receipts from in-app purchases, right? I will forward it as soon as I get it, thanks for replying
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    Default

    I know I get an email from iTunes listing what I've bought/downloaded anyway, including in-app purchases. They're only sent once per day though, and the day after you made your purchase (as long as you bought/downloaded something that is).

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    Yeah, I figured that out already, thanks for telling me though. I already sent the first receipt from last Friday to SS, I'll send the second one as soon as it arrives in my inbox
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    Wait. Can you refund things? I bought a map pack I already had (different iTunes account) a second time by accident. Can I email you the reciept and get a refund?

  8.   This is the last Dev post in this thread.   #8
    Spacetime Studios Dev Justg's Avatar
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    Banned, PM me to talk about it pls.

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    Sent you the PM.

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    Sent the second email with just the receipt.
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