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  Click here to go to the first Dev post in this thread.   Thread: I can't authorize device

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    Junior Member Nialam's Avatar
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    Default I can't authorize device

    Hi ! I didn't login since some weeks and when I open the game it says me : " This device is not authorized for login on this account...". And when I click to send an e-mail to receive the 6 digits code I don't receive any e-mail. Help me please

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    Spacetime Studios Dev Futumsh's Avatar
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    Doublecheck the email, and check your spam folder. They're definitely being sent.

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    I had this issue too. It took another try after 24 hours to finally receive the code.

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    Junior Member Nialam's Avatar
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    Ty, finally I received the e-mail but a long time after and the code was out of date... I try again...

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    Junior Member Nialam's Avatar
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    I tried 2 times today. 1st time the e-mail arrived 5-6 hours after and the code was out of date. 2nd time, I still not received any e-mail since 6 hours...

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    Spacetime Studios Dev Futumsh's Avatar
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    Quote Originally Posted by Nialam View Post
    I tried 2 times today. 1st time the e-mail arrived 5-6 hours after and the code was out of date. 2nd time, I still not received any e-mail since 6 hours...
    Honestly sounds like something's wrong with your email provider. Just tested again and my gmail is receiving them within 5 seconds.

    Maybe make a gmail account instead if you're having that many issues.

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