hi i've been playing pl since 2012 and always used to log in from Facebook but the option isn't there anymore, how do i get my account back.
login issues
hi i've been playing pl since 2012 and always used to log in from Facebook but the option isn't there anymore, how do i get my account back.
Hardcqre l15 mage
Contact STS customer support
https://support.spacetimestudios.com...s/requests/new
STS support email
support@spacetimestudios.com
And they will help you
I totally forgot that SpaceTime Studios will be going on vacation soon, and I understand they need a holiday break too and am unsure if the response from their customer support team will be in a timely manner.
Please be very patient with them, I know they are the only ones who can assist you in transferring your Facebook log in , into a email and password log in. As long as you can prove you are the original owner of your account and answer all their questions and give evidence of platinum purchases.
Last edited by Fwend; 12-17-2023 at 01:33 PM.
I would rather walk with a friend in the dark, than alone in the light.
-Helen Keller
hello, can i ask why i got the same issue and they dont reply for the past 60h in the ticket?
Be patient. Just send one report, If you send multiple reports your request gets pushed further down the que.
Did you receive an automated ticket number after your first email or report ? If you did means STS customer support did receive your email and it will be responded to during weekdays only, they do not respond weekends.
Please be patient.
I would rather walk with a friend in the dark, than alone in the light.
-Helen Keller
I would submit a new ticket, sometimes they get lost in the ether...
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