Results 1 to 1 of 1

  Click here to go to the first Dev post in this thread.   Thread: Welcome to the Arcane Legends Tech and Bugs Forum! How to get help.

  1.   This is the last Dev post in this thread.   #1
    Developer - Inactive Samhayne's Avatar
    Join Date
    Feb 2010
    Blog Entries
    Thanks Thanks Given 
    Thanks Thanks Received 
    Thanked in
    2,090 Posts

    Default Welcome to the Arcane Legends Tech and Bugs Forum! How to get help.

    If you are having a problem playing Arcane Legends, this is the sub-forum to post the details. First though, please use the search feature to see if the issue has been reported already. When you post, please try to be as detailed as possible, including how you are playing (what device and what OS version it is running) and what error messages or details of the problem. When the team reads your post, they'll be looking to recreate your issue so it can accurately be fixed.

    A few things you should include:

    • Device name and manufacturer: Apple iPhone 6s 64GB, Samsung Galaxy S7
    • OS version number: iOS 9.x or Android 5.x
    • State your device was in: WiFi, 3G, 4G, LTE
    • Whether or not you are rooted/jail broken, and if so, what ROM you're running.
    • What version of the game you are running. You should be up to date, but there is always the chance that you haven't updated yet.
    • Detailed but concise summary of what you were doing when the error happened and what, exactly, the error did. Example: I was running through the Rooks Nest and shot a fireball, the screen froze when it exploded and crashed to the home screen.

    If you need to reach the Spacetime Studios Customer Support Team, please visit and/or email If you need some help navigating our support site, take a look here:

    Last edited by Seoratrek; 04-12-2016 at 07:35 PM.
    | | | |

    Need help? Please visit our Support Website at

  2. The Following 3 Users Say Thank You to Samhayne For This Useful Post:

Similar Threads

  1. Arcane Legends Bugs
    By cjswogkstkdg in forum AL Technical Issues and Bugs
    Replies: 1
    Last Post: 12-17-2012, 01:07 AM
  2. Welcome to the Arcane Legends Suggestion and Feedback Forum!
    By Samhayne in forum AL Suggestions and Feedback
    Replies: 0
    Last Post: 11-01-2012, 07:49 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts