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  Click here to go to the first Dev post in this thread.   Thread: 2024-04-12 Content Update (312033)

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    CTO asommers's Avatar
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    Default 2024-04-12 Content Update (312033)

    + Fixed Tokras Fel Badge not dropping
    + Fixed hardcore characters being able to zone when dead
    + Removed energy from the Platinum store
    + Fixed unintentionally showing of badges/pets/titles for future events

    Please leave your feedback for Last Valley Protectorate in this thread (link).

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    Quote Originally Posted by asommers View Post
    + Fixed Tokras Fel Badge not dropping
    + Fixed hardcore characters being able to zone when dead
    + Removed energy from the Platinum store
    + Fixed unintentionally showing of badges/pets/titles for future events

    Please leave your feedback for Last Valley Protectorate in this thread (link).
    Asommers the store to purchase the aura won't work or is fake the time resets but never change and won't give option to purchase, only resets the time . Not fear

    Sent from my SM-G986U using Tapatalk

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    Senior Member Statsonly's Avatar
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    Quote Originally Posted by nimo79 View Post
    Asommers the store to purchase the aura won't work or is fake the time resets but never change and won't give option to purchase, only resets the time . Not fear

    Sent from my SM-G986U using Tapatalk
    It is real, every trade has a trick to it.😊

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    Quote Originally Posted by Statsonly View Post
    It is real, every trade has a trick to it.
    Nop same spend all day trying to purchase and same, is fake i even tried with my sys acc and same even recorded , i think wasted of money and time, had to ask fo refund .

    Sent from my SM-G986U using Tapatalk

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    Quote Originally Posted by Statsonly View Post
    It is real, every trade has a trick to it.😊
    If thatís the case maybe need to ask for refund for plat purchased


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    for real, i waited the whole day on the 14th to purchase and it was always sold out even when timer resets....

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    Forum Adept Apocalyptis's Avatar
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    Got it first time, it wasn’t bugged in any way.
    <Elite Runners>

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    Quote Originally Posted by nimo79 View Post
    Asommers the store to purchase the aura won't work or is fake the time resets but never change and won't give option to purchase, only resets the time . Not fear

    Sent from my SM-G986U using Tapatalk
    Wait til 3 seconds is left on timer then refresh the store

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    CTO asommers's Avatar
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    We only had 5 available per interval this time, so these sold out instantly. It's hard trying to find the right balance here. We also encountered this with the Necromancer's Aura, so for the last few events, we just made unlimited auras available for purchase, but we reverted back to limited availability for this one.

    -ALS

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    Senior Member Susanne's Avatar
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    Quote Originally Posted by asommers View Post
    We only had 5 available per interval this time, so these sold out instantly. It's hard trying to find the right balance here. We also encountered this with the Necromancer's Aura, so for the last few events, we just made unlimited auras available for purchase, but we reverted back to limited availability for this one.

    -ALS
    Could you please explain to all of us what the reason for limited availability? In truth it was too limited.
    You knew people would go out and buy platinum, that goes without saying.
    You need to explain to your customers why you didn't state your intentions in your original announcements.
    This is not a "toxic" or "salty" post, it's a genuine "calm" question that requires a polite response, otherwise people will believe they were misguided.

    Kind regards.

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    The demand was just high so there is no reason to frame the devs for limited quantities. If it was available for the whole event, there would be less demand for it since the prices would skydrop. On top of that, people are less interested in buying aura’s that are not limited availability. I haven’t got it in time too, but it should be this way. These changes needed to be made to create balance in amount of purchases and the value of those items.

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    Quote Originally Posted by Susanne View Post
    Could you please explain to all of us what the reason for limited availability? In truth it was too limited.
    You knew people would go out and buy platinum, that goes without saying.
    You need to explain to your customers why you didn't state your intentions in your original announcements.
    This is not a "toxic" or "salty" post, it's a genuine "calm" question that requires a polite response, otherwise people will believe they were misguided.

    Kind regards.
    They could add a feature tho to inform the customers that the aura is on high demand. This would be helpful to warn people buying plat just for to acquire the aura. Atleast just to prevent people complaining in the forums.

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    In the preview they could state the availability of the aura (5 per cycle, 10 per cycle, unlimited) to give players an idea of the total number available. This would probably cut down on confusion

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    Quote Originally Posted by imfeared View Post
    In the preview they could state the availability of the aura (5 per cycle, 10 per cycle, unlimited) to give players an idea of the total number available. This would probably cut down on confusion
    Yes you and Tripledark explained it better than I did. I was a bit long-winded. Thanks 🙂

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    CTO asommers's Avatar
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    Quote Originally Posted by Susanne View Post
    Could you please explain to all of us what the reason for limited availability? In truth it was too limited.
    Our data shows limited availability is more enticing to players. This one just happened to sell out.

    Quote Originally Posted by Tripledark View Post
    They could add a feature tho to inform the customers that the aura is on high demand. This would be helpful to warn people buying plat just for to acquire the aura. Atleast just to prevent people complaining in the forums.
    If players have not spent the Platinum, they can always request a refund for in-app purchases from the Apple App Store, Google Play Store, or our Webstore with no penalty.

    Quote Originally Posted by imfeared View Post
    In the preview they could state the availability of the aura (5 per cycle, 10 per cycle, unlimited) to give players an idea of the total number available. This would probably cut down on confusion
    I think players would just complain that the quantities and intervals are different as we experiment.

    -ALS

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