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  Click here to go to the first Dev post in this thread.   Thread: Store Aura purchase changing order causing accidental purchases!!!

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    Senior Member OdenTheJust's Avatar
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    Default Store Aura purchase changing order causing accidental purchases!!!

    My friend was trying to purchase the new aura when the store refreshed and rearranged the item positions. The legendary items moved from the top of the store to the bottom, and because of this shift, his selection ended up making him purchase of the Heroic Egg instead. I didn't believe him at first that that is what happened but i also noticed on the next aura sale that the items swapped to a different location again. Legendary items flip to top or bottom not sure why this is happening but it is definitely happening. I also noticed multiple Heroic Egg purchases in the store history, which suggests this may not be an isolated incident(since this is a terrible crate and no one buys it).

    I realized in the pictures i cant show it very well, because there is no scroll bar in the pictures, but this is the bottom of the list about a half hour apart. See how the heroic pet takes the place of the nostro aura? My friend is bummed that he lost his plat because of this and would like to get it back if at all possible. I can provide his ign if this is possible and please stop the store items from changing position. Thanks.

    (Edit) you can actually tell its the bottom of the page because of the pace at the bottom of the item scroll window. See how the space between items id really thin but at the bottom its much thicker margins because its the end of the list. its subtle but its solid proof.

    (Edit again) just wend back to the store and look at the ordering now? the aura isnt even next to the mythic ones...

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    Last edited by OdenTheJust; 04-17-2026 at 10:28 PM. Reason: updated with more information

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    CTO asommers's Avatar
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    Default

    We'll take a look. In the meantime, your friend can contact Customer Support for a Platinum refund, if needed.

    -ALS

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    Senior Member OdenTheJust's Avatar
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    Thanks ill let him know, appreciate it.

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