Support ticket time range of delay?
Can a dev please give me a estimated time range of how much longer the delay might be? I'm just getting kind of worried that my ticket might of got lost and I may have to send a new one. I know i know...... they sent a email saying it wasnt lost but that has been a few days maybe a week ago. Any confirmed info by a dev would be really helpful thanks!
MAINS: L56 Ursan xkiilzx, L55 Avian Unxtoxic, L55 Spellcaster Nonxtoxic, L10 Avian Merchant Toxicmerchant
Mine a few days ago took like a week.
Support ticket time range of delay?
3 things to note:
1. They don't work on weekends
2. They're human. They can accidentally resolve without helping or skip so if you ticket hasn't been replied to in 3 days, send it again.
3. They have long pages of tickets, so patience is a good skill.
Credits to Iady
For me is 2-3 days. StS is really nice for helping lots of people with technical issues in the game, especially with the huge amount of tickets coming in.
They didn't even answer my question, sent me a blank email
Tickets? (sorry I'm a narb..)
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=O it's already been a week since a few days ago?Originally Posted by maxedtank
AL Ign: Diseased, Vilified, and Monumental
PL Ign: MassAtrocity, MassInferno, and MassInsanity
in support you can submit a ticket from their website OR you can directly email them from your mail.
Credits to Iady
Ohh ok yea cause ive done the email thing. Never a ticket tho
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Mine take 2 days or so to go through, they are pretty good at doing it in a timely matter.
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