platinum problem

**gorgadeth** · 03-08-2013, 04:14 PM

I purchased the 900 platinum bundle 4 my first purchase and i didnt get my free 450 platinum it sed first purchase u get 50 percent 4 free can u help me or was that false advertising

**Jcyee** · 03-08-2013, 04:39 PM

I think it has to be your first purchase on that STS account. Which means if you purchased plat on any other STS game with the same account, you don't get the discount.

I think that's it... But don't take my word for this

**ManWithStyle** · 03-08-2013, 04:40 PM

Did you buy it ingame or trough the website?

**Samhayne** · 03-08-2013, 07:09 PM

I'm sorry to hear that you were not completely satisfied with your Platinum Purchase. The bonus platinum is only granted for purchases made in-app. If you need assistance with a purchase transaction, please write an email with the details to support@spacetimestudios.com with the receipt number. Please keep in mind that support is in the office M-F 10-5.

**elitewarrio** · 03-09-2013, 02:16 AM

Where can i have this bundle?

**Massbirderer** · 03-10-2013, 10:04 PM

i bought that plat bundle (the $49.99 one) as well and realized they already added the 50% free plat to the bundle after i bought it. if you notice now, that same bundle will now give you 600 instead of 900. kind of sucks because i also thought i was going to get 900 + 450 worth of plat instead of 600 + 300...