Accidentally bought 7 day Elix

[Jellowpy]

Hi guys first of all sorry if iam in the wrong part of the forums since i dont know where to post this..
This post is aimed towards GM's , my problem is i accidentally bought a 7 day xp elix even though iam already at max lvl, we are farmin Elite Nordr Map and before boss dies i decided to use the 1hour elix combo for its additional 30% loot reroll effect since iam having bad luck in whole day of farmin i decided to use it along with the 15Min reroll but because i needed to press and choose the hour elix in the heat of the battle before the boss die i accidentally hit and bought the 7 day elix =(


This is my second max Level character my first being my other rogue (Graveblink), if its possible may i ask for a refund for this wasted plat? I can remove this 7 day xp elix buff if you require me to cancel it.. I hope sts would understand and give me a refund =(


** Decided to do a screenshot few minutes after i bought it ...
[img=http://www.4gp.tw/b014/1367013335363.jpg]


** Also decided to do a screenshot of character since i needed something to show my LvL before i post my thread
[IMG] http://www.4gp.tw/b014/1367013214247.jpg [/IMG]



I know very well guys that its my own fault just hoping that sts can understand that 65Plat is not easy to comeby =(

[Techno Email]

Gratz on max. level (and your first forum post)! If you send an email to customer service they will do what they can to help you out when they get back in Monday. : ) Happy leveling! Oh wait... *face palm* ;P

[Jellowpy]

@Techno Email
LoL thanks for that quirky reply, anyway may i know email add of customer service? Again thanks atleast i know that you guys are active in forums ü

[Bless]

Email is: support@spacetimestudios.com

[Bebsi]

Gratz on max. level (and your first forum post)! If you send an email to customer service they will do what they can to help you out when they get back in Monday. : ) Happy leveling! Oh wait... *face palm* ;P

Ur such a troll ^_^
Still the old techno.
What about bringing the creativity from Humania to AL?

[Jellowpy]

Email is: support@spacetimestudios.com

Thanks for this buddy will email them now ü

[Temarichan]

....that's your own mistake I'm afraid lol

[Jellowpy]

@Teramarichan
Am one of their loyal paying customer =) Doesnt hurt to try right?

[LwMark]

I accidentally bought warden pavk on my 26 on day of nordr release, and today i just got refunded 15 plat

[Greencrow]

If it's all 'bout refunds, they're serious about that. Go, e-mail them, they surely can help you

[Limsi]

The help desk surely is helpful in sensitive issues like these. I remember filing a case about the same issue and getting my refund after 5 days. Goodluck!

[Jellowpy]

Great encouraging words guys, specially @ Lim anyway hoping to run more leaderboard runs with you this season bud

[Uicheusa]

Sry to hear that, blink. Hope it will be solved soon.

[Zanpakuto]

Ah so you're graveblink!