This is completely obsurd. I personally have spent thousands of dollars on this game and still have yet to loot a single recipe. Given: I havent spent nearly what Ravager has, however where do you draw the line?
When the planar pendant was released i spent all of my time in arena running hundreds of times, eventually i gave up trying. Now I'm back to running arena for fun and to help friends and I get exactly what I ran for each time (a good time with friends).
And as to devs listening to players I feel it has a large majority to do with good ideas from experienced seasoned players. Also the majority of the community being in agreeance plays a large part (assuming what we ask for is a reasonable demand*).
And please understand that it isn't only the rich who comment on forums. Very few of my guild is "rich" and we remain extremely active on the forums.
*Keep in mind that STS is a business
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