Do you read what people write, or just see what you wanna see??
Here is an article explaining self confidence, better known as self esteem...
http://en.m.wikipedia.org/wiki/Self-esteem
People with high self confidence don't need rewards given to them that others have earned. They don't need recognition for a job well done. And they don't need incentives to keep playing. Give that person good content, and they will be happy.
And I said responding to every post is unnecessary. I didn't say your OP was unnecessary.
You said it yourself, new customers are harder to hold, and old ones spend more. Building good content, giving free elixirs, and the veteran awards keeps the new players playing. Developing new content, getting people hooked on elixirs, having lotto plat packs for items, and awarding them NEW items keeps the old players paying.
Lastly, your cash back incentive is invalid. That is available to everyone, and is used to draw in NEW customers. They don't offer out discontinued items to old customers to keep them. That is what you're asking for. You want something given to you that you were never eligible for.
Here's the definition for eligible...
http://www.thefreedictionary.com/_/d...?word=eligible
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