His stuff cannot be refunded except his platinum based items, it would've been refunded if he accidentally liquified it..

As far as i know sts cannot trace tradable items/gold... Suppose zili gave his staff to his frnd for holding on for few days and if sts gives him new staff so he can easily cheat the system.... ( just an example why it cannot be refunded)

Anyways good luck zili, if u need help with anything add bwtichod