Missing jewels from stash

[KKIDIRA]

I put 3 excellent finesse and 3 fortified finesse jewels in my stash from my mage, switch to my rogue and there is only 1 excellent finesse and 1 fortified finesse in my stash.
In the space of 1 min switching to craft, I've lost 4 expensive jewels

Is there anyway to recover these please, finesse are not easy to get and to have them go missing because of game glitch is terrible.

For some reason I can't access support either