Quote Originally Posted by wvhills View Post
that's an admirable statement. I appreciate it a lot more than "u should have known there was a problem" statement I've seen implied from u guys. However, there is more u could do. U could have people who spent gold on the ring submit a claim, u could then review ur records and refund the gold to our accounts. It would take some work/effort but it would be the right thing to do. Doing things the easy way (not double checking, submitting to QA, etc) is what created this mess in the first place.
It is not that easy. So we refund the gold to those players, do we also take it away from the seller? If we don't, we've now introduced millions upon millions of extra gold in to the economy. If we do, we're punishing different players that also didn't do anything wrong.