
Originally Posted by
Justg
Very nice thread, we love to communicate when opinions are presented like this. A couple of things to consider:
We built PL, it has our hearts and souls in it. Many of the NPCs are named after our family (my kids are in there too). We love this game as much, if not more than you do. It is, quite literally, our baby.
When you generalize your discontent by saying: "Everyone feel this way" it loses some impact. We get that you may feel this way, and that several people may feel this way, but there is a concept known as the "vocal minority". We hear and respect you, but you don't speak for everyone.
When you demand answers, and get an answer that you don't like, please don't be angry at us for our honesty. I told you there is no cap on PL's horizon because I don't want to lead you on. This is not disrespectful towards you. This is not a unique situation for Spacetime. Every game has its fans, and those fans want THEIR games to be expanded. But we have 10x the number of players in AL that we do in PL. And we hope to have more in our Battle games.
When you threaten to leave if we don't do something, or if we announce a new game, your feedback loses impact as well. We are a company trying to survive in an extremely unstable and challenging environment. We will continue to announce new games. We will also look for ways to continue to support the games we have out now.
All companies need to grow to survive, especially in Mobile. If we did NOT take the path we are on, than you would not have ANY of these games to play, because we would surely be out of business.
So we will continue to run these games that we all love so much, and we will continue to try and fix things you don't like and expand on the things that you do. And we will continue to bring you new things so that we can continue running the older things.
I know that many of you consider PL your baby (and home) as well, and I also understand that is is frustrating to not get the updates and support that you would like.
It is a very tough balance for us, and as I have said before this is a VERY tough business to survive in.
We're still here because of the choices we have made, no matter how difficult they have been. And this means that you still have a game to call home, even if it has not been updated in awhile.
Keep on giving us feedback (and thank you for keeping it level). We'll keep on listening, and we'll do everything in our power to balance out the deployment of resources so that we can continue to bring you countless hours of entertainment.
Best,
- g
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