Patch server is broken (can't play until fixed)

[Ellyidol]

Delete entire app from phone and itunes and redownload completely?

[Osi]

setec mentioned that above my post

[Ellyidol]

Just realised :P It should do it though. Last case scenario restore your ipod. lol

[setec]

How odd. Um, maybe I missed this in an earlier post, so if so, sorry - Have you tried this on a different wifi network then the one you are currently using?

[jonboy]

Being in Alaska, might not have a multitude if options, can on if the devs post the ports that need to be open on a router for osi to chk.

[Osi]

Patch server still disconnecting, this time on IPhone003.pak.

[Futumsh]

Apparantly there's still something wrong with either your device or your network.

[Osi]

I seem to be special Ah well

[asommers]

Osi,

Even if you get through patching, you're going to have disconnects playing the game (which is what is happening now with patching). Have you seen or tried what is in this thread?

http://www.spacetimestudios.com/show...isconnects-etc.

Try the suggestions there if you haven't. I'm not sure it's possible, but the next thing I would try if you still have problems is someone else's network.

-ALS

[Karr]

Same thing happens to me. In Colorado here. Just removed game and reinstalled.

I get 2mef/sec downloads (torrents) doubt it's my connection.

[Osi]

could be a router thing. Game doesnt seem to work on Cisco/Linksys routers or 2 other kinds. Works at the local McDs, but no other routers for some reason.

[Karr]

Wow lame. That's just like the top selling router.

[Osi]

I should of rephrased. The game works fine, the patching does not on that router brand I've tried as many as I could find to make sure. as for the link above, I'll take a look at it.

[Karr]

Yet again. Delete reinstall. Again. Again. Oh hey not working. Why not update the app store game so we download a game that is ready to play not ready to patch?

[Siomah]

Yet again. Delete reinstall. Again. Again. Oh hey not working. Why not update the app store game so we download a game that is ready to play not ready to patch?

Because all apps have to be approved, and patching is a faster way around this process. 1.5 recently got approved on itunes, but it needed a lot of tweaks to it afterwards, and it would be a lot of unnecessary hassle to get it approved on the store again and would have held up gameplay to some extent. If you're having trouble patching, and 99% of the user base isn't, you need to seriously ask yourself where the problem is.

[Futumsh]

If you can't patch, you wouldn't be able to play either.

If you can authenticate, but fail to connect when patching, that means you are unable to establish an outgoing tcp connection to 50.16.241.233, port 4082.

If using wifi, your router may be blocking outgoing connections for that port, though I've not encountered one that would do so by default.
Otherwise, it's likely that either your provider or a peer between them and our servers are blocking traffic to that ip address.

Either you or your provider can use a tcptraceroute tool to determine what's going on (for 3g connections, would likely have to be your provider).

These aren't set in stone forever, but as of now, things you need to be able to do to play:
resolve dns entries for auth.pocketlegends.com
establish outgoing tcp connections on ports 80, 443, and 4050-4100 to the following addresses:
204.236.230.172
204.236.233.29
50.16.241.142
50.16.241.214
50.16.241.220
50.16.241.225
50.16.241.233

[Pilliz]

as there is no progress from either end of the connection, is there maybe a possibility you guys could build in a failover patch/game server that reroutes the traffic to the blocked ip's?
I purchased platinum a month ago and enjoyed playing but I can only play on wifi, which really defeats the purpose (of mobile gaming)...

p.s. maybe the failover could be to try and connect using different ports? maybe the one port is just blocked...