Hey everyone,
I want to take a minute to talk about your game account's security.
Please never share or give out your game account's password or login. Also, Spacetime will never ask you for your password.
Because there is the ability to trade items and currency in the Legends game, there are many people who will attempt to trick you into giving them your account's password and login. They may claim to want to play your character, or to help out their friend, or to give you Platinum or a "hack" that claims to give you gold. There are as many different "tricks" as their are different people in the world. Zylx wrote a great guide about avoiding common scams at http://www.spacetimestudios.com/show...ou-are-Scammed
Unfortunately, our Customer Support Team regularly receives help requests where a user claims their items are missing and wants them back. After investigating we typically find that the items were traded to another character. We don't give items back under such circumstances. Whether it was you or someone else using your account that did it, the fact remains that the character in question used the trade feature to gift or trade those items away.
If we were to give items lost under such circumstances back, we would essentially be duplicating them. If we do that for one customer, we need to do it for anyone. That's a very slippery slope. If anyone could trade their items off to their friend, write Customer Support and ask for them to be given back and we go on to create them out of thin air and give them back, then pretty soon, no items would have any value. Also, our Customer Support Team would spend all their time creating items and not helping customers with much else.
So, long story short, please never give out your account's password!
Thanks very much.
Samhayne
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