Pls. Help first time experiencing this cant log in using facebook it says cant log in to server check internet connection but im sure my internet is ok ive tried using my google account and its working pls help thanks
Pls. Help first time experiencing this cant log in using facebook it says cant log in to server check internet connection but im sure my internet is ok ive tried using my google account and its working pls help thanks
we have the same problem its been 24 hrs now but when i use pocket wifi i can play the game
Hello there!
If you're experiencing problems using the Facebook login, you might want to try the following:
1. Go to your Facebook security settings then in App Settings. Make sure Arcane Legends is listed there and that it has all permissions needed.
If it shows that the app does have the required permissions, you can try removing it (click on the name and tap the "Remove" option at the bottom). Then reload the game and try to login through Facebook again - it will ask you to give the app permissions again so do that and hopefully, you will be able to play now.
This is a direct link to the App Settings I mentioned above: https://www.facebook.com/settings?tab=applications
2. If you are in Chrome, go to your History page (Ctrl + H) and delete your cache. Then simply restart Chrome and load AL. Be warned though, this solution will make you re-download all the patches too so it'll take a little longer (5-10 minutes depending on your internet connection).
If you're playing from Android, you will want to clear your cache memory. You can do that by going to your Settings then Applications. Find AL, tap on it and then tap Clear cache option. Re-launch the app. Again, this will make you re-download all patches so don't try this without being connected on WiFi.
Hope these help! Let me know how they work for you. Good luck.
Ill try it hope it works pls help me if it doesnt
same problem here,
Neither of the two suggestions worked?
If not then as a last resort you can try clearing cache and re-installing Chrome.
Thanks bro it worked but when i got dc im need to do it again ... hope theres a more permanent solution ty im on android by the way
Btw Madnex, its look like my ipad the only one got that problem, I can play at laptop @.@
Question: Can Support make my account fb into email ?
Last edited by Xeusx; 04-24-2014 at 03:56 AM.
Same here tried re-installing google chrome still nothing happends same goes for phone cleared al's cache and re-downloading the app still wont fix
Removing app info on fb and clearing cache on my tab i used both method it worked for me im able to play again for about thirty minutes but after i got dc again and cant connect anymore even if i try both method and i cant even use my google account too log in anymore thanks...
Ive tried reninstalling the app its still didnt work been three days now no AL cant join free respes and double token week pls help
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