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  Click here to go to the first Dev post in this thread.   Thread: The REASON OF RANDOM DISCONNECTIONS.

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    Quote Originally Posted by Paulnaj View Post
    Lucky you, but i have some questions:

    1. Do you play in party on elite / regular maps on the event day upto now? Or solo?

    2. Do you farm maps? Elites?

    3. Are you on android? If yes, did you install the latest installer they gave that fixed repatch issue?

    4. Did you log in on the days after the event that they patch things up everyday for 3 consecutive days?

    5. Did you try running the new planar tomb?

    6. Whats your level in game?
    I'm on android and I still DC ftw

    Sent from my XT1060 using Tapatalk

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    Quote Originally Posted by Farminer's View Post
    I'm on android and I still DC ftw

    Sent from my XT1060 using Tapatalk
    Yea. Its really random and annoying because you'll never now you're next.

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    Default The REASON OF RANDOM DISCONNECTIONS.

    Its only new tombs i see the most random dcs

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    Quote Originally Posted by Xpolosion View Post
    Its only new tombs i see the most random dcs
    Android?

    Also, your signature pic

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    Quote Originally Posted by Commanderkeen View Post
    1. I play everything. Partied and solo

    2. Farm lol. I just play

    3. Yes, I'm running whatever the latest version is.

    4. Yup I log on everyday to BS with friends.

    5. Nope.

    6. Lvl 41 warr. Lvl 41 rogue. Lvl 20 mage.

    7. Do u have a crappie phone, crappie 4G, and crappie WiFi? Nope sure don't!!!!!
    #5 is probably the reason you do not experience the disconnect. The disconnects occur in other instances as well but far less frequently.
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    Here is my connection speed:

    Name:  Screenshot (93).jpg
Views: 199
Size:  136.8 KB

    Yet, despite this connection speed, I still disconnect in all 3 client versions: Chrome, Android, and iOS.

    Usually, this is when 4 or more are in a party and a large pull happens but it can also happen in any party with a large pull happens. Customers are literally giving STG exactly when it happens and some have even provided video proof so if STG could say why they are experiencing so much trouble in troubleshooting this problem, it would be highly appreciated.

    This is about my 20th disconnect of the day and I'm highly frustrated. Issues like this greatly reduce customer satisfaction! :/
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    Quote Originally Posted by Zeus View Post
    Here is my connection speed:

    Name:  Screenshot (93).jpg
Views: 199
Size:  136.8 KB

    Yet, despite this connection speed, I still disconnect in all 3 client versions: Chrome, Android, and iOS.

    Usually, this is when 4 or more are in a party and a large pull happens but it can also happen in any party with a large pull happens. Customers are literally giving STG exactly when it happens and some have even provided video proof so if STG could say why they are experiencing so much trouble in troubleshooting this problem, it would be highly appreciated.

    This is about my 20th disconnect of the day and I'm highly frustrated. Issues like this greatly reduce customer satisfaction! :/
    True, i feel the same. Ive been banned from complaining about this issue and was considered a rant and disrespect just for stating facts about the problem.

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    Quote Originally Posted by Paulnaj View Post
    True, i feel the same. Ive been banned from complaining about this issue and was considered a rant and disrespect just for stating facts about the problem.
    Lol, it happens. Just state your troubles respectfully and hope it gets acknowledged. These connectivity issues really frustrate me. My connection is better than 94% of the world and when I'm in college, the connection is better than 99% of the world yet in both environments - I go through constant disconnects.
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    Quote Originally Posted by Zeus View Post
    #5 is probably the reason you do not experience the disconnect. The disconnects occur in other instances as well but far less frequently.
    Glad you are nicer about this than most.

    I just love logging on and telling people my situation and they disagree with me, cause they live where I do and have the latest galaxy devices as me....


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    Quote Originally Posted by Commanderkeen View Post
    Glad you are nicer about this than most.

    I just love logging on and telling people my situation and they disagree with me, cause they live where I do and have the latest galaxy devices as me....
    Haha, try planar tombs 1 and pulling in a party of four. You should see that either you or party members disconnect. Over multiple runs, if you don't see it, let me know because you're the first I heard about that does not experience it. O_O
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    Default The REASON OF RANDOM DISCONNECTIONS.

    Only thing to do that works is using chrome and refresh page when you are about to dc and ull be back in the same elite

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    Quote Originally Posted by Ralchior View Post
    But, 120k is highest possible ping before automatic DC...
    My highest was 129k during old times of AL.


     
    https://www.spacetimestudios.com/showthread.php?218499-YouTube-Channel!-Gaming-at-Peaks


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    I agree

  16.   This is the last Dev post in this thread.   #34
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    Folks, this is our top issue.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    OP is right... it is something relating to the mobs which makes me disconnect, and I have only experienced it in the tombs maps. I don't get those random spikes which then lag me out in any other maps and I never have with the exception of some events / updates which have caused long loading times across the board or the halloween dc's which were fixed almost instantly.

    Something happens in those maps, more specifically when encountering these mobs, which freeze the game out like communication gets cut off and the game needs to be restarted to gain connection back. Pretty frustrating when the map is timed so once you're out you're out :/

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    Quote Originally Posted by Justg View Post
    Folks, this is our top issue.
    Will you be refunding players for the platinum and gold they've lost in DCs? 3 Ankh kits in stash like 3 energy kits type of deal?
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    Quote Originally Posted by zeus View Post
    will you be refunding players for the platinum and gold they've lost in dcs? 3 ankh kits in stash like 3 energy kits type of deal?
    epic lol

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    Default The REASON OF RANDOM DISCONNECTIONS.

    God i wish refund would happen lol

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    @ refund: well to be honest those maps take up a lot of gold/plat for the average player and to have that result in nothing not even 1 measly token through no fault of your own, not to mention the pure frustration even discounting that loss is definitely deserving of some sort of gesture.

    I'm also sure that STS is aware of that, but I don't think anything like that will happen until the issue is resolved and there is a fix which they are clearly working on and which we are all praying comes sooner rather than later.

    (yes I'm back here again because of another dc. Yes it was during tombs. Yes it was when more than 5 mobs were pulled. Yes the party started out as a party of 4... Yes it was a PUG. I was the second to dc meaning 2/4 party members dc and I highly doubt the remaining 2 managed to finish it as a duo.)

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    Quote Originally Posted by Zeus View Post
    Lol, it happens. Just state your troubles respectfully and hope it gets acknowledged. These connectivity issues really frustrate me. My connection is better than 94% of the world and when I'm in college, the connection is better than 99% of the world yet in both environments - I go through constant disconnects.
    well...nobody can be perfect right? looks like our professional devs also missed out something just like how we do in some fields...and seriously this DC...OMG this new client is like...spreads everywhere...when i earlier played on my Laptop in my university the connection was way good than any, and then when i downloaded the new client on my android at my university...lag lag lag and lag...and when i went on my other devices O_O THE LAG IS EVERYWHERE!....i actually wonder if this fixed or made it complicated...

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