Quote Originally Posted by Azemen View Post
Also try emailing support saying that you have already tried these many methods, all of which did not work.

Don't forget to include your device info.
They ran without troubleshoot steps for me. I tried everything.. I'm pretty sure it's not my device.

I tried to log-in from an old android device and it works perfectly fine... One problem though : the screen freezes when are more than 4 mobs ( pve ) and also in clash ( pvp ).