I'm really not surprised you could be a dev yourself replying to defend a corporation. Kinda like with reddit members who had their own Destiny employee doing the same thing and was caught red handed leaking valuable and open minded information. STS profits are good and information on profit margin is available on government human resources.
Luck or not, those crates are advertised to hype players hoping to get something good. Odd/chance = gambling. Spend certain amount of x plats to have a % chance of getting something value. Gambling, is still gambling involving odds & variables.
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