You guys say your top one priority is customer satisfication, right? Well, can you explain why there's many feedbacks at every event you guys make? While I know all the community can't be satisficated at the same time, (for sure except if it was raining gold c.c) can you just try at least to satisfy disappointed people or even those "original arlorians" that experienced AL with sadness and happiness? Those are the ones that know what does the community want, those are the ones that bring your attention, those are the ones that you guys should listen!

I won't enter more in details but I think that's enough for my FIRST feedback.

~a powerfulmage~