Holy crap. I haven't used my tokens either. Got busy irl & thought I would spend them on Monday as was announced. Sts pls fix this.
There was no warning for ending, thats bad but. Why u wait till last day or hour to use ur tokens? Its not like u gonna get more tokens or something like that. Stop watching it and use it. Had enough time to decide what to do with it.
Dear STS,
We have both made a mistake here so lets pls reach a compromise.
Sts mistake: even though you said 3 day cooldown, u mentioned monday on it.
Players mistake: rather then counting the days we relied on visual of monday & it got stuck in our heads.
Many of us were busy irl & we failed to collect rewards in the due time. I myself relied on the Monday visual stuck in my head. We had worked hard playing on multiple toons & pls do not let our efforts go to waste.
Hey folks, we are sorry about the miscommunication. We said two things: 3 day cooldown (on Thursday), and ends on Monday (which is a 4 day cooldown).
Unfortunately the town is closed and the tokens are gone, so we are not able to restore any that went unused this year. Point well taken about the in-game notifications as well, we'll try to add that to cooldowns in the future.
- g
oke thanks for clarification.. hope in future, better communication about notification for us..
Aww... 3 days advanced notice and you couldn't have spent the tokens. I actually think it's not sts that's at fault here. Maybe next time spend it during the first 2 days of the cooldown period.
"unfair so unfair", so whats your solution? Cant just complain about it being unfair without giving a solution.
The points are gone the tokens are spent. Cant just recover all that now and leave it there for a couple hours.
Event's over, time to move on
Last edited by octavos; 11-07-2016 at 03:35 PM.
PL-Ghosts | SL-DL-AL- Ghost | SL-DL-AL-Octavos
You wouldn't talk like this if you had an IRL situation that wouldn't give you the time to log and spend tokens. Instead of standing against each other we as a community should stand together. Name one negative thing that can result from player just getting to spend their tokens.
I'm 100% sure that the token data has not been wiped. It just requires a little work to put them back in the live servers. Can't STS put a little effort to do this?? They don't even have to check EVERY single players event token data no. Just let the peeps that failed to spend tokens because of STS's miscommunication email support. Let the event items be displayed in store and, don't have to open the event map again.
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