Originally Posted by
Lucille
Would it be possible for someone to please check and fix platinum offers please? last few months have been a headache when it comes to tapjoy offers, I have completed several offers the last few weeks right up until today and still I have not been awarded the platinum, when you request support these guys send you automated email however trying to get a reply is literally impossible! Trialpay offers could be problematic however they were always resolved quite quickly, and Fyber also but you were always awarded the platinum upon completion with them, many players are experiencing the exact same problem so can this be looked into and fixed, If I’m going to pay for offers to play I atleast would like to receive the platinum rewards for doing as I’m sure the other would too, the vanity coming this weekend would be much better being accompanied by a solo player event allowing everyone who plays the fair chance to earn it, ie a gold event, but the way things are going regarding offers i’m more inclined to suggest that sts do a platinum event where players farm small amounts of platinum instead of gold so they can purchase outfits if they reach a certain tier because receiving platinum rewards from offers have become so ridiculous, or perhaps a gold/platinum conversion option where players can exchange certain amounts of gold to platinum, not all players have android so ironsource offers are useless to them.
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