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  Click here to go to the first Dev post in this thread.   Thread: Feedback: Platinum Pricing

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    CTO asommers's Avatar
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    Default Feedback: Platinum Pricing

    I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

    If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

    For example:

    Apple, USD
    Name:  platinum.png
Views: 642
Size:  225.1 KB

    Also, feel free to ask any questions you have or give any feedback you want.

    -ALS

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    Senior Member Statsonly's Avatar
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    Name:  Screenshot_20250131_175154_Samsung Internet.jpg
Views: 579
Size:  114.8 KB

    Prices are right, my currency is the Barbadian Dollar. Trades from $1 US to $2 Barbadian but its $1.98 outside of commercial business.
    That one guy❗😂😎🤗🤑😊🐉🐉

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    CTO asommers's Avatar
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    Quote Originally Posted by Statsonly View Post
    Prices are right, my currency is the Barbadian Dollar. Trades from $1 US to $2 Barbadian but its $1.98 outside of commercial business.
    Looks like you're on PC (web), need Apple and Google only. Web prices are listed in USD only.

    -ALS

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    I live in the republic of Germany and have different prices in the play store and app store. I use two devices, but I make mobile payments on Android where prices are 20% higher
    4000 platinum App Store 99.99euro
    Google Play 119.99euro. Its not okay…

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    Senior Member Statsonly's Avatar
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    Quote Originally Posted by asommers View Post
    Looks like you're on PC (web), need Apple and Google only. Web prices are listed in USD only.

    -ALS
    Store is not accessible on my Google device due to my region, i usually have to use google and buy via paypalName:  Screenshot_20250131_180626_Arcane Legends.jpg
Views: 636
Size:  995.2 KB

    If i try to access the store via the mobile game this is the screen I've gotten (which never loads) on google. I resorted to using the web

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    Quote Originally Posted by Prayyy View Post
    I live in the republic of Germany and have different prices in the play store and app store. I use two devices, but I make mobile payments on Android where prices are 20% higher
    4000 platinum App Store 99.99euro
    Google Play 119.99euro. Its not okay…
    If you can give me screenshots of both Platinum purchase screen pages, that would help.

    -ALS

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    British pounds are priced at the same as USD it seems. British pounds are worth more so would there be a way to slightly adjust this? Thank you


    Sent from my iPhone using Tapatalk

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    Quote Originally Posted by asommers View Post
    If you can give me screenshots of both Platinum purchase screen pages, that would help.

    -ALS
    I have screenshots but I don't have the option to share the photos here, I just created an account here today, is it possible to send them in a private message? In any case, I made sure that it is more expensive on Android and today, unfortunately, I bought 1700plat, for 55 euros, and in the appstore you can buy the same for 50.

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    When plat sale is on, i check price in browser and google play store 15% less in browser. but cant pay, no international card
    Last edited by arcanetrade; 02-01-2025 at 06:02 AM.

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    can you guys also enable buying crates in bulk like i hold down the buy button and shows the amount i want to buy like 10 times purchase of the sorcerer vanity chest thanks

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    Quote Originally Posted by Statsonly View Post
    Store is not accessible on my Google device due to my region, i usually have to use google and buy via paypalName:  Screenshot_20250131_180626_Arcane Legends.jpg
Views: 636
Size:  995.2 KB

    If i try to access the store via the mobile game this is the screen I've gotten (which never loads) on google. I resorted to using the web
    Can i have an answer on how to solve this issue on google? Thanks.

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    Quote Originally Posted by asommers View Post
    I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

    If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

    For example:

    Apple, USD
    Name:  platinum.png
Views: 642
Size:  225.1 KB

    Also, feel free to ask any questions you have or give any feedback you want.

    -ALS
    With all due respect, I don't think the price they put in the store for Platinum is fair...

    The dollar is higher than the euro and that does not mean that you have to give more money to get 4000 plat.
    (99.99 $) They are equivalent to (96.36 €)
    Please balance that more...

    I leave my screenshot in this answer.

    Enviado desde mi CPH2145 mediante Tapatalk

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    Quote Originally Posted by Diablophoenix View Post
    British pounds are priced at the same as USD it seems. British pounds are worth more so would there be a way to slightly adjust this? Thank you


    Sent from my iPhone using Tapatalk
    +1 to this!!!

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    Apple, AUD.
    If I use PayPal to purchase platinum, it’s around 167$ to 170$ for 4K plat .




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    Quote Originally Posted by asommers View Post
    I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

    If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

    For example:

    Apple, USD
    Name:  platinum.png
Views: 642
Size:  225.1 KB

    Also, feel free to ask any questions you have or give any feedback you want.

    -ALS
    Name:  17384256796852971794808583171387.jpg
Views: 516
Size:  4.91 MB

    Ok ,so this is Serbia, 14.000 dinars, with conversion price they charge us,about 130 US dollars.

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    this is Google, MYR

    Sent from my 2311DRK48G using Tapatalk

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    I appreciate the feedback so far!

    A little note about prices: we simply set US prices for Apple, Google, and PayPal in US dollars. Everything else is handled automatically by the payment providers for us (exchange rates, taxes, VAT, etc.). Each payment provider has their own rules and their own methods for calculating determining final prices. There are simply too many real currencies and exchange rates vary frequently (even daily) for us to handle this ourselves.

    We're still looking into regional pricing, but so far, it's looking like it will be a manual process with 170+ countries and 40+ real-world currencies to deal with. I would love it if the app stores had some kind of ratio to know that country X should price Platinum at about 1/2 of US prices, but they don't.

    -ALS

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    Hi why does the 4000 plat for me costs 119.99usd and the 1700 one 59.99usd also the other plat options cost more for me than what they do in the tab above. Can you please fix this so i can buy plat with same price as many other players do my ig name is Fropis . Thank you!

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    Quote Originally Posted by asommers View Post
    I appreciate the feedback so far!

    A little note about prices: we simply set US prices for Apple, Google, and PayPal in US dollars. Everything else is handled automatically by the payment providers for us (exchange rates, taxes, VAT, etc.). Each payment provider has their own rules and their own methods for calculating determining final prices. There are simply too many real currencies and exchange rates vary frequently (even daily) for us to handle this ourselves.

    We're still looking into regional pricing, but so far, it's looking like it will be a manual process with 170+ countries and 40+ real-world currencies to deal with. I would love it if the app stores had some kind of ratio to know that country X should price Platinum at about 1/2 of US prices, but they don't.

    -ALS
    How r prices same for other in app purchashes (not necessary games) ,throghout the world and not in this game? Would be cool if you guys could figure it out. You are losing big market and player base interest with stuff like this. For my case, almost 30% isnt conversion rste,no1 buys that lol. Euro and Usd r stable currencies in world. For regional stuff i dont care, i just want to pay same amount as peoplenthatnlive in USA do.(even tho i live in much poorer country)

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    Would be nice to make regional prices based on countries, because for some poor countries that 100$ could make people live for a month.

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