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  Click here to go to the first Dev post in this thread.   Thread: Issues Purchasing Platinum - Stuck at Connecting to Itunes

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    Default Issues Purchasing Platinum - Stuck at Connecting to Itunes

    Hello. I am having issues purchasing platinum. When I click on the platinum button, it shows "connecting to itunes" and never actually moves beyond this point.

    The game itself plays fine but when I return to the purchase platinum screen multiple times throughout a period of play, it is still showing "connecting to itunes".

    I have never previously purchased platinum. Please advise.

    Thank you in advance

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    Guardian of Alterra Royce's Avatar
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    Couple of questions:
    Are you logged into your iTunes account (I believe it has to be the same account that downloaded the app), and do you have in-app purchases enabled (through the settings app)?
    Is your device jailbroken?
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    Spacetime Studios Dev Futumsh's Avatar
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    This generally means either it can't connect to the itunes purchase servers (network or firewall), or you may have a hung background service (reboot your device).

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    Thank you for your responses.

    My 3gs is running 4.02 and is NOT jailbroken. It is signed into the itunes app store on device. I do have in app purchases enabled and have made in app purchases numerous times in other apps.

    I have tried to reboot numerous times but it does not resolve the issue.

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    Spacetime Studios Dev Futumsh's Avatar
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    Hrm, not sure what to tell you then - when it's showing the connecting to itunes thing, that means it's still waiting for a response from apple on what product ids are valid and what their prices are.

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