My help is to offer advice!
1st off, the likelihood of your account getting stolen or hacked is slim to none. So if you say it was hacked/stolen, chances are no one will believe you.
The most likely cause of losing your account is that you gave it away! When you give your account to another person you should not assume you will get it back. In fact, in some cultures it is not polite to give someone something then ask for it back.
If you like your characters and account, please keep it!
Most of us love the STS games and appreciate the effort the Developers put into the game. When they have to constantly respond to requests from people who are having seconds thoughts about giving their accounts away, it takes them away from more important/relevant issues.
Remember, for the millionth time "Do not give your email/password to anyone!"
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