App purchase disabled

[ilko]

When try to buy platinum-
write In app purchase disabled
Anyone can tell me what mean that?

[Bullox]

I had the same Problem. You have to go ingame to Spacetime Nexus, then login there and give Desk.com the rights to use your Facebook Datas.

Then logout and restart Game and voilą you can buy Plat again

It would be nice from STS, to say something to the players if they do such changes!

[psychoscream]

I had the same Problem. You have to go ingame to Spacetime Nexus, then login there and give Desk.com the rights to use your Facebook Datas.

Then logout and restart Game and voilą you can buy Plat again

It would be nice from STS, to say something to the players if they do such changes!

agreed

[cookiez]

Or... It is also in his iPhone settings...

[DocDoBig]

If you can't purchase Platinum, try to:
1) Reboot your device (out-on) or just simply restart the game either AL/DL/SL or PL
or
2) Visit the Website Store and follow the steps.
https://store.spacetimestudios.com/WebStore/store.jsp
or
3) Follow the Steps by Bullox

Also make sure to check your bank / credit-card / G-Mail / AppStore / PlayStore account for the case that there were no invalid purchases.
For further information, please contact Support.