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  Click here to go to the first Dev post in this thread.   Thread: Purchase Platinum Failure: "Connexion iTunes Store Impossible" [WTF]

  1. #1
    Member Xynasty's Avatar
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    Default Purchase Platinum Failure: "Connexion iTunes Store Impossible" [WTF]

    When I try to buy platinum now, I get this message:
    PS: I just updated my iPod to the 4.1 firmware. It's not jailbroked.

    Purchase Failure

    An error has occured while attempting to perform an in app purchase. You have not been charged. If the problem persits, please contact support via email at support@spacetimestudio.com

    Error Description: Connexion iTunes Store Impossible
    Any idea how to fix this please ?

    Thanks !
    I'm an Enchantress Level 46 and my name is Xydia.

  2. #2
    Senior Member setec's Avatar
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    Email support@spacetimestudios.com so they can help you.
    PL acct 4/7/10 - Setec Lvl 52 STR Bear | SL acct 8/29/11 - Setec Lvl 10 Commando | DL acct created 9/16/12 - Setec Lvl 17 Male | AL acct 3/28/13 - Setec Lvl 9 Warrior | iOS 8 on iPad Mini 2/iPhone 6

  3. #3
    Senior Member Wbto-Angeluscustos's Avatar
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    no idea.. lol my friend has that problem so he just pays me to buy him platinum
    (THANKS TO LADYLOVE) BEST SIG MAKER!

    Angeluscustos - 70 Birdie | Wbto - 65 Pally | Murtaghthorn - 35 Twink | Wbtowbto - 45 Twink |

  4. #4
    Guardian of Alterra Royce's Avatar
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    Default

    Quote Originally Posted by setec View Post
    Email support@spacetimestudios.com so they can help you.
    This is what you should do. However have you tried all the stuff in this thread: http://www.spacetimestudios.com/show...chase-Platinum
    Like making sure in app purchases are enabled, etc.?
    http://www.spacetimestudios.com/image.php?type=sigpic&userid=6183&dateline=1275696  601
    Quote Originally Posted by conradin View Post
    To doubt Royce, is to doubt your sanity...
    Quote Originally Posted by TwinkTastical View Post
    Royce is right, You are WRONG. Live with it.

  5. #5
    Senior Member Wbto-Angeluscustos's Avatar
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    omg should hav ethought of posting that smart...
    (THANKS TO LADYLOVE) BEST SIG MAKER!

    Angeluscustos - 70 Birdie | Wbto - 65 Pally | Murtaghthorn - 35 Twink | Wbtowbto - 45 Twink |

  6.   This is the last Dev post in this thread.   #6
    Spacetime Studios Dev Futumsh's Avatar
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    You can probably just try it again a few times and it will work - failing to connect to the itunes store is really common with ios 4.1. There will be a workaround for that in the 1.5 update.

  7. #7
    Member Xynasty's Avatar
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    Quote Originally Posted by Futumsh View Post
    You can probably just try it again a few times and it will work - failing to connect to the itunes store is really common with ios 4.1. There will be a workaround for that in the 1.5 update.
    Okay thank you, Futumsh. I will try many times then.

    Edit: It worked this time. Thank you ! BUT, fix it so it always works when we try to buy platinum.
    I'm an Enchantress Level 46 and my name is Xydia.

  8. #8
    Senior Member setec's Avatar
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    iOS 4.2 will be out next month so maybe that will fix these issues also.
    PL acct 4/7/10 - Setec Lvl 52 STR Bear | SL acct 8/29/11 - Setec Lvl 10 Commando | DL acct created 9/16/12 - Setec Lvl 17 Male | AL acct 3/28/13 - Setec Lvl 9 Warrior | iOS 8 on iPad Mini 2/iPhone 6

  9. #9
    [Lt] Shiny
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    yeah, this happens to me all the time... just keep on pressing "Purchase". (dont worry, they wont charge you a bazillion times if you press a bazillion times)

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