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Thread: Pending Platinum Problem.. Help please!

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    Default Pending Platinum Problem.. Help please!

    So I believe this qualifies as a technical error.. You be the judge. I have roughly 80-90 "Pending" platinum. I have downloaded app after app and did what was asked of me to receive my FREE platinum. In my history is it just telling me it's all Pending. :/
    Can someone assist me?
    My most used character is

    Solomonstwink

    Please and thank you! I have been waiting for a while to receive it and am spazzing because I can't respec for PvP :|

  2. #2
    Guardian of Alterra Chickenrunnn's Avatar
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    Default

    How long is it "pending" for?
    Maybe just wait, and it will work soon..

    If it is still pending in some days, you can email support there : http://support.spacetimestudios.com/
    However, they do'nt answer on week ends, so you'll have to wait tuesday or something..

    Good luck
    GUIDES : | Devs & Mods | PvP | CTF | CS | Promo Codes |


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    Forum Legend DocDoBig's Avatar
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    Default

    Sts hasn't much to do with W3I who control the free platinum offers they just support it.
    We can't really help you and the Devs can't reall fix that, just try to e-mail the W3I customer support to get some explanation.

    Also in most cases you will get refunded for all apps/service offers you completed successfully and which are not older then 7 days. This in a period of 1-2 Days. (I can not guarantee this though).

    Or check these articles:

    http://support.spacetimestudios.com/...ffers/articles


    For further information, please contact the Spacetime Studios Support Team by writing support@spacetimestudios.com [Email] or click on the Support button on top of the page, which leads to http://support.spacetimestudios.com [Forums]
    There are really good articles regarding frequently problems - it's definitely worth a look!

    TL: |AL|DL|PL|SL|BC|BD|
    Exps :|AL|DL|PL|SL|
    Other threads here

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    Default

    Thank you guys. I appreciate the feed back. I will visit the appropriate links and email m3i.
    Chicken- some have been pending for days while others have been weeks! I haven't received a single piece of free platinum in like 3 weeks.. And im too poor to buy any right now..

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    Guardian of Alterra Chickenrunnn's Avatar
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    Quote Originally Posted by King Solomon View Post
    Thank you guys. I appreciate the feed back. I will visit the appropriate links and email m3i.
    Chicken- some have been pending for days while others have been weeks! I haven't received a single piece of free platinum in like 3 weeks.. And im too poor to buy any right now..
    I'm sowrry to hear dat :[..
    GUIDES : | Devs & Mods | PvP | CTF | CS | Promo Codes |


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    Senior Member Sryyoulose's Avatar
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    I have problems with free plat all to often -.-
    [SIGPIC][/SIGPIC] Proud Member of:
    <The Community Guild> PL Chars: Sryyoulose L76, swept L10
    SL Chars: Sryyoulose L40, Affair L28, XPLX L20

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    Try the FREE Install and Run ones, they work 95% of the time.

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    Guardian of Alterra Chickenrunnn's Avatar
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    Default

    Quote Originally Posted by Reun View Post
    Try the FREE Install and Run ones, they work 95% of the time.
    yeah, you need to download, instal AND run the application for like 1-2min to make it work normally.
    GUIDES : | Devs & Mods | PvP | CTF | CS | Promo Codes |


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