Hello, 2 days ago I contacted the spacetime support asking for a guest account from a long time ago. Does anyone, with experience, know approximately how long it takes for them to finally reply to me?
Thank you!
Thread: How long until I receive help?
How long until I receive help?
Hello, 2 days ago I contacted the spacetime support asking for a guest account from a long time ago. Does anyone, with experience, know approximately how long it takes for them to finally reply to me?
Thank you!
STS doesn't work on weekends, expect a reply later this week
They're gone weekends. Next time title it. "Probs in AL" then they'll read it faster.
Sent using blood on a bathroom wall.
Could be days...weeks...months.
Lol people have no sense of patience anymore, all it is is me, me, me, want, want, want, I, I, I,
-------AEO-------
well, they just ignore me nowadays so I have a reason to have lost my patience.Originally Posted by NECROREAPER
Same, my both messages were ignored...
It really depends on who you get.
awesome, I was unaware they didn't work weekends, thanks for the help all!
[SOLVED]
Ah yeh, maybe they spam filtered you like me
Have some patience!!
They honestly don't respond anymore, I have been waiting for over 6 months for two responses. Not to mention, I hardly ask for anything.
Everything is possibleAh yeh, maybe they spam filtered you like me
Join a cake with ur message, or write in the title "I'll buy 6 crowns of persistence right after you answered :["
Should work
To be more serious, Re-message them, they have so many requests that they maybe can't deal with all of'em?
I've tried, and have had absolutely no luck :/Join a cake with ur message, or write in the title "I'll buy 6 crowns of persistence right after you answered :["
Should work
To be more serious, Re-message them, they have so many requests that they maybe can't deal with all of'em?
WHat was it about? if it isn't too personal or about something which shouldn't be told on forums? o;
i asked them if they could uncraft sum of my black armor just to b goofy..they replied a week n a half later---they said no
lol...they waited that long to tell me
Quick! Staring contest...
Make an acc in al. Then ALWAYS use it for support issues, instead of pl. Select "Arcane legends" when u r selecting the game that the issue is in. They don't care what game it is; that button is basically them seeing if they née to read it or not. Pl, sl, and dl: nobody cares, it's like u never made a case. Al: expect a reply the next day.
AL: BAT~HAM 0_O
Still, it really depends on who you get.
Stories of the customer service here upset me.
I play another mmo. Not nearly as long as I have played PL and have spent WAY less money. I am a VIP in that game and have an ingame option for help/support. I used it and was pmed immediately in game and my problem was addressed. This is amazing customer service it shows they do care about their clients and are there for them. This is what every company should stride for and many do by the 'click to chat' option on so many websites.
Waiting more than 24 hours for any customer service from any company seem completely unacceptable to me.
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