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    Developer - Inactive Samhayne's Avatar
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    Default Game Outage - Pocket Legends is UP!

    Update: 10:00 AM Central Time, 4/22

    Pocket Legends is still down. We want to give everyone an update after our morning recap with the Ursan-powered Programming Team behind Pocket Legends.

    Let me start off by saying that your Pocket Legends characters and their associated character data is safe. 100%.

    Our very best option would be for Amazon’s EC2 Elastic Cloud Compute system to come back online and for us to just fire up and go. We could all just log in, play and this incident would quickly become a distant memory.

    Here is the latest update from Amazon - http://status.aws.amazon.com/

    6:18 AM PDT We're starting to see more meaningful progress in restoring volumes (many have been restored in the last few hours) and expect this progress to continue over the next few hours. We expect that well reach a point where a minority of these stuck volumes will need to be restored with a more time consuming process, using backups made to S3 yesterday (these will have longer recovery times for the affected volumes). When we get to that point, we'll let folks know. As volumes are restored, they become available to running instances, however they will not be able to be detached until we enable the API commands in the affected Availability Zone.
    Tech speak aside, significant, visible progress is being made.

    We’re all missing our favorite mobile MMO just as much as you are and are working to bring it back to you as quickly as possible. Thanks to everyone for your continued patience, enthusiasm and support for Pocket Legends.


    -------------------------------

    For those of you who are just tuning in to this issue, here’s some reading from the previous announcement thread:

    TechCrunch: Amazon EC2 goes down, taking with it Reddit, Foursquare and Quora

    Computer World: Amazon gets 'black eye' from cloud outage

    Mashable: What We Can Learn From Amazon’s Cloud Collapse

    -------------------------------

    Update: from Amazon via http://status.aws.amazon.com/

    8:49 AM PDT We continue to see progress in recovering volumes, and have heard many additional customers confirm that they're recovering. Our current estimate is that the majority of volumes will be recovered over the next 5 to 6 hours. As we mentioned in our last post, a smaller number of volumes will require a more time consuming process to recover, and we anticipate that those will take longer to recover. We will continue to keep everyone updated as we have additional information.
    -------------------------------

    Update: from Amazon via http://status.aws.amazon.com/

    2:15 PM Pacific In our last post at 8:49am PDT, we said that we anticipated that the majority of volumes "will be recovered over the next 5 to 6 hours." These volumes were recovered by ~1:30pm PDT. We mentioned that a "smaller number of volumes will require a more time consuming process to recover, and we anticipate that those will take longer to recover." We're now starting to work on those. We're also now working to enable customers to be able to launch EBS backed instances and create, delete, attach and detach EBS volumes in the affected Availability Zone. Our current estimate is that this will take 3-4 hours until full access is restored. We will continue to keep everyone updated as we have additional information.
    -------------------------------

    Pocket Legends is back up and available for play. Log in and have fun!
    Last edited by Samhayne; 04-22-2011 at 05:10 PM.

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    Member costalot's Avatar
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    I can't wait to get back on I'm on a road trip and was planning to level up during the trip. It's a 6 hour trip sigh...

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    Guardian of Alterra KingFu's Avatar
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    So Samhayne, this may be off-topic, but was Range right? Is the reason why I can't restore my iPod and iPad due to Amazon?

    (Please hold back your facepalms^^)

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    Junior Member dan #1's Avatar
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    Why can't u guys just fix pl servers or change to a different host

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    Guardian of Alterra JaytB's Avatar
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    Quote Originally Posted by dan #1 View Post
    Why can't u guys just fix pl servers
    Because it's not their servers... PL runs on Amazon servers as far as I understood.


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    Star Guard CanonicalKoi's Avatar
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    Quote Originally Posted by dan #1 View Post
    Why can't u guys just fix pl servers or change to a different host
    As Jay pointed out, the servers aren't STS property, they belong to Amazon. As for switching, that takes time--time to research, time to move data and, usually the biggest time-taker, time to hash out the contract. Not to mention having to extricate yourself from the contract already in force.
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    Default thanks for explaining it to them..

    Quote Originally Posted by CanonicalKoi View Post
    As Jay pointed out, the servers aren't STS property, they belong to Amazon. As for switching, that takes time--time to research, time to move data and, usually the biggest time-taker, time to hash out the contract. Not to mention having to extricate yourself from the contract already in force.
    It isn't easy getting out of a contract but rather difficult... law suits and being sued are expensive and it isn't worth it, because of only a few days of server failure. It is much more cheaper to fix it.... and believe me, much more faster than switching server providers overall.

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    Senior Member Kossi's Avatar
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    GREAT!
    well actually this outage came in handy for me
    i have a pile of HW to do
    Quote Originally Posted by Justg View Post
    That. Is. AWESOME!!!

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    Junior Member Feges's Avatar
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    ...

    Ty.
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    Luminary Poster Ellyidol's Avatar
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    Thanks for the update Sam!

    Sidebar, HA! Even the PL programming team is ursan powered! BEAR WIN!

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    So... what penance for Amazon will you guys demand after the dust settles? Credits for future service is boring. I'm thinking more like one or more of:

    * Seppuku
    * 40 "hail Steve Jobs"
    * Stocks and pillories
    * Being forced to stand on a street corner in downtown Seattle with a sign around it's neck reading "I failed Distributed Systems 101"

    Quote Originally Posted by Ellyidol View Post
    Sidebar, HA! Even the PL programming team is ursan powered! BEAR WIN!
    Not surprising. Knowing the ins-and-outs of the system so well, they needed to gimp themselves somehow.
    Potentially helpful thread: Your Job (or: How Not To Look Like A N00b)
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    All we can do now it to wait

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    Quote Originally Posted by JaytB View Post
    The plan was to get the community together, and storm the Amazon data centers of they're not online by then
    I'm down! Lol
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    Progress is good

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    Junior Member dan #1's Avatar
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    I meant y can't amazon fix the server or change to a temporary host for now

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    Guardian of Alterra JaytB's Avatar
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    Quote Originally Posted by dan #1 View Post
    I meant y can't amazon fix the server or change to a temporary host for now
    I wish I'd knew that If there would be any way the devs could get PL up and running again, I'm sure they would've done that by now. only thing we can do is (impatiently) wait


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    Member vol's Avatar
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    Quote Originally Posted by dan #1 View Post
    I meant y can't amazon fix the server or change to a temporary host for now
    Yea really... PL should have thought of that...

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    New Member burgerdeel's Avatar
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    Quote Originally Posted by dan #1 View Post
    I meant y can't amazon fix the server or change to a temporary host for now
    Most probly because they didn't have a back up of the data, thus if they change servers or a temp host, we all start from scratch? I think..

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    Quote Originally Posted by burgerdeel View Post
    Most probly because they didn't have a back up of the data, thus if they change servers or a temp host, we all start from scratch? I think..
    I was just going to say that. Also it would cost them more money then simply no gameplay for two days.

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    Senior Member KaotiicxDream's Avatar
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    Thx god my Lovely Characters is safe :-)
    Hello peeps

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