Event faces issue with magic mirror

[Serancha]

I got the Vampire Visage from the token vendor because I thought it was a fun thing for halloween. It was applied to my character on purchase, even though it said it would just be added as an option in the magic mirror.

In the past I had bought (for plat) the face I have used since season 2. Now the magic mirror tells me that I only own the Vampire Visage and I have to pay again for the face I had previously purchased. This wasn't what I understood when I purchased this from the token vendor. I just wanted to add it as an option and maybe wear it for the event.

Edit: It's not plat to switch, it's story tokens so not a major deal, but the question remains the same. Why do we need to re-purchase things we have already bought in the past?

Could we please get some clarification on this from the developers?

Thank you.